Brandon Hightower
Employee Health Services Associate
West Hempstead,NY
Summary
To obtain a position where my skills and time will be well utilized, while locating a company with an opportunity for growth and enhancement.
Overview
13
13
years of professional experience
Work History
EHS Associate
Northwell Health
5 2019 - Current
- Assist Licensed Independent Practitioners and other potential employees with all aspects needed for their medical clearances required for pre-employment health screenings or annual yearly medical evaluations
- Record medical clearances/record requests into appropriate databases and spreadsheets
- Prepare, quality check, review and send employees medical records
- Provide support for employees who need assistance with accommodations, disabilities, and returning to work from a leave
- Greeting and directing employees who were injured at work their next steps to perform in order to ensure the proper steps are taken
- Maintain all communication from employees and correspond with effective and appropriate information to assist with any requests
- Schedule appointments: provider credentialing, covid/flu, etc
- Provides quality review of medical staff credentialing files.
- Validate and update employee’s annual health assessments
- Input covid/flu result in the Agility and Enterprise Database
- Received My Recognition Awards – Teamwork, Enable Change, Develop Self
Administrative Support Assistant Referral Center
Northwell Health
2018.10 - 2019.05
- Registered and scheduled patient referrals for Home Care
- Screened, directed calls, take message, and sent them to non-clinical nurses for callbacks
- Scanned and saved referrals and other patient related documents such as meds, scripts and discharges, face –to faces and notes in the shared drive
- Provided guidance to team members in the performance of duties: performs all functions of a resource coordinator
- Assist other colleagues with registering and scheduling patient referrals with system and non-system hospitals and rehabilitation facilities
- Worked with liaison and resource nurses on registration, scheduling and obtaining insurance authorizations and ICD – 10 codes for CHHA patients
- Created CHHA scheduling grids and retrieved supporting clinical documentation
- Received My Recognition Awards – Teamwork, Enable Change, Develop Self
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Health Unit Coordinator
HealthCare IPA
2016.12 - 2018.10
- Faxed out end of day report to Acute Care Hospitals
- Filed completed referral requests in date order for permanent electronic record storage
- Faxed patient referrals to hospital UM departments as needed
- Retrieved file referrals/clinical for review upon request
- Data entry, case entry, scanning of clinical documentation and document attachment
- Performed filing and other clerical tasks
- Maintained adequate inventory of supplies.
Eligibility Specialist
Catholic Charities of Freeport
2011.08 - 2016.12
- Entered client information into computerized system
- Interviewed and processed client applications
- Distributed food and supplies to clients at various locations
- Answered phones, clerical duties
- Case Management: Maintained a caseload of applicants.
Education
Associate of Applied Science - Liberal Arts And Sciences
Nassau Community College
Garden City, NY 2001.05 -
Skills
Excellent communications skills, customer focused, problem resolution, Time management, detail oriented, excellent organizational and interpersonal skills
Develop Self
Familiar with Microsoft Office, Microsoft Teams
Familiar with Medical Terminology
Efficient in windows, Mac & later operating systems,
Strong work ethic, Adaptability
EMR Application: Netsmart, Sunrise
Intake/Referral Center Process
EHR Applications: Jellyfish, Agility, Enterprise
Timeline
Administrative Support Assistant Referral Center
Northwell Health
2018.10 - 2019.05
Health Unit Coordinator
HealthCare IPA
2016.12 - 2018.10
Eligibility Specialist
Catholic Charities of Freeport
2011.08 - 2016.12
Associate of Applied Science - Liberal Arts And Sciences
Nassau Community College
2001.05 -
EHS Associate
Northwell Health
5 2019 - Current