Brandon Hill
Copperas Cove,TX
Summary
Organized and motivated professional with proven time management and organizational skills. Demonstrates effective communication and teamwork abilities, alongside strong problem-solving skills. Eager to contribute to an entry-level position and support team objectives while achieving personal and professional goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Driver
Uber
Austin, TX
05.2025 - Current
- Maintained clean and safe vehicle to enhance passenger experience.
- Transported multiple passengers daily to desired destinations while adhering to traffic laws.
- Achieved and sustained perfect 5-star customer service rating.
- Assisted in loading and unloading passenger luggage efficiently.
- Utilized GPS navigation skills, demonstrating extensive knowledge of local roads and routes.
- Communicated effectively with customers, addressing any complaints promptly.
SERVICE ADVISOR
McLeod Auto Sales
Killeen, TX
01.2024 - 08.2024
- Advised clients on vehicle services, enhancing customer satisfaction and loyalty.
- Coordinated service schedules, improving operational efficiency and reducing wait times.
- Analyzed client feedback to refine service offerings, leading to measurable improvements.
- Resolved customer concerns promptly, fostering a collaborative service environment.
- Utilized technical knowledge to explain service details, ensuring informed client decisions.
- Monitored service quality metrics and customer feedback to identify improvement opportunities and implement targeted solutions.
PROJECT MANAGER
Get Smart
Austin, TX
07.2022 - 07.2023
- Led cross-functional teams to deliver projects on schedule, optimized resource allocation and implemented agile methodologies for enhanced workflow efficiency.
- Maintained meticulous project documentation, tracked deliverables and ensured compliance with quality standards while managing risk mitigation.
- Streamlined project workflows through strategic resource allocation and stakeholder coordination, fostering effective team collaboration and timely milestone completion.
- Orchestrated complex stakeholder communications and resolved critical bottlenecks, driving consistent project momentum and successful deliveries.
- Built strong relationships with vendors and internal teams to optimize resource utilisation and maintain project momentum across multiple initiatives.
PROJECT COORDINATOR
ServPro
Austin, TX
02.2021 - 07.2022
- Fostered strong relationships with stakeholders while managing multiple concurrent projects, ensuring consistent delivery of high-quality outcomes.
- Facilitated seamless coordination between field teams and management, resolving conflicts and optimizing resource distribution.
- Monitored project budgets and timelines, ensuring compliance with client specifications while maintaining quality standards.
- Led cross-functional teams in emergency response situations, coordinating resources and maintaining clear communication channels.
- Established new vendor partnerships and negotiated service agreements, resulting in substantial cost savings while maintaining service quality.
SERVICE ADVISOR
National Tire and Battery
01.2020 - 01.2021
- Led automotive service consultations, managed customer relationships, and coordinated repair schedules while maintaining high satisfaction rates.
- Built strong relationships with clients, provided detailed repair explanations, and ensured transparent communication throughout service process.
- Partnered with technicians to develop comprehensive service solutions, ensuring alignment between customer needs and repair recommendations.
- Spearheaded inventory management initiatives, tracked parts availability, and maintained precise service records to minimize repair delays.
- Conducted thorough vehicle inspections and developed detailed service reports, enabling informed decision-making for maintenance recommendations.
Education
CERTIFICATE OF COMPLETION -
Lincoln College of Technology-Denver
Denver, Colorado07.2013
CERTIFICATE OF COMPLETION -
Wyotech
Blairsville, PA07.2011
HIGH SCHOOL DIPLOMA -
Copperas Cove High School
Copperas Cove, TX06.2010
Skills
- Project management and scheduling
- Time management
- Problem solving
- Data entry and service coordination
- Service quality and customer service
- Detail-oriented mindset
Certification
- Plumbers Apprentice License
Timeline
Driver
Uber
05.2025 - Current
SERVICE ADVISOR
McLeod Auto Sales
01.2024 - 08.2024
PROJECT MANAGER
Get Smart
07.2022 - 07.2023
PROJECT COORDINATOR
ServPro
02.2021 - 07.2022
SERVICE ADVISOR
National Tire and Battery
01.2020 - 01.2021
CERTIFICATE OF COMPLETION -
Lincoln College of Technology-Denver
CERTIFICATE OF COMPLETION -
Wyotech
HIGH SCHOOL DIPLOMA -
Copperas Cove High School