Dynamic and goal-oriented professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance safety protocols and customer satisfaction through effective communication and leadership. Adaptable team player committed to maintaining a positive image and fostering a safe, welcoming environment.
Overview
5
5
years of professional experience
Work History
Hotel Shuttle Driver
Chesapeake Payroll Services, LLC
07.2021 - Current
Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
Maintained clean and neat shuttle for passenger comfort.
Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Managed time effectively by prioritizing tasks and adapting to changing conditions or unforeseen circumstances.
Provided exceptional customer service by addressing passenger inquiries professionally and courteously.
Demonstrated excellent communication skills while interacting with passengers to address their needs and concerns.
Promoted a positive image of the company by maintaining a professional appearance and attitude at all times while on duty.
Site Safety
National Safety Resource Center
04.2020 - 05.2021
Enhanced site safety by implementing risk assessments and establishing safety protocols for all team members.
Enhanced job site safety by consistently following OSHA regulations and maintaining a clean work environment.
Ensured job site safety by adhering to company guidelines and OSHA standards during all operations.
Ensured job site safety by adhering to Covid-19 regulations and restrictions.