Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Hogue

Pueblo,CO

Summary

In just 3 years with this company, I have progressed from a team member to a trainer, then to a lead, and now aspire to become an Operations Manager. Starting as a packer in the MBP department, I quickly expanded my skill set by mastering specialized functions like rework, zone tracking, and printing. I actively contributed to the safety team and Emergency Response Team (ERT). Through dedication and exceptional performance, I consistently exceed expectations in my role and remain committed to maintaining this level of excellence.

Overview

10
10
years of professional experience

Work History

Lead Warehouse Worker

Target Distrbution Center
05.2021 - Current
  • Making sure my team has what they need to succeed and hit daily plan attainment.
  • Ensure all team members are on process to keep a safe and productive environment.
  • Pre-shift planning, Staffing for Breakpack/Packing and hand off check in with A2 OM.
  • Daily SWA's, LSW, and Near Misses.
  • Oversee daily operations and help monitor performance and quality.

Supervisor, Customer Care

GLOBAL CALLCENTER SOLUTIONS
10.2016 - 05.2021
  • Direct and supervise all employees in my department, to ensure budget is being met, staffing needs are being met, and outsource to support other deparments if necessary.

Customer Service Representative

Iqor/RMS
03.2016 - 10.2016
  • Assist customers with setting up/activating new accounts for Metro Pcs
  • This included porting over telephone numbers, or assigning a new tn.

Sales Associate

Journeys
03.2015 - 03.2016
  • Confer with representatives by telephone to enter orders, cancel accounts, obtain details of complaints, pay past due balances and run a credit screening.

Education

High School Diploma Or GED -

Central High School
Pueblo, CO
07.2014

Skills

  • Time Management
  • Problem Solving
  • Conflict Resolution
  • Excellent Communication
  • Computer Proficiency
  • Safety Mindset
  • Goal Oriented
  • Relationship Building
  • Data Analysis

Timeline

Lead Warehouse Worker

Target Distrbution Center
05.2021 - Current

Supervisor, Customer Care

GLOBAL CALLCENTER SOLUTIONS
10.2016 - 05.2021

Customer Service Representative

Iqor/RMS
03.2016 - 10.2016

Sales Associate

Journeys
03.2015 - 03.2016

High School Diploma Or GED -

Central High School

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Brandon Hogue