Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Brandon Holdeman

Arrow Exterminators, Inc
Bay Minette,AL
1
Certification
7
years of professional experience

Results-driven Pest Control Technician with Arrow Exterminators, Inc., recognized for reducing callbacks through effective pest management and customer education. Proficient in chemical application and safety protocols, I excel in team mentoring and service planning, ensuring high client satisfaction and proactive pest prevention strategies.

Had the lowest skip/cancel percentage in the office.

Had one of the best customer review scores in the company

Work History

Pest Control Technician

2 Years 4 Months
Arrow Exterminators, Inc | 06.2024 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Drove to customer residences and places of business to inspect for pests.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
  • Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.

Service Manager

3 Years 2 Months
Arrow Exterminators, Inc | 04.2021 - 06.2024

Dealt with W.I.R. ( Wood Infestation Report) Inspections and Paperwork.

Checked up to 10 employees paperwork and product reports.

Dealt with accounts that were having insect problems our techs couldn’t get handled.

Performed termite sales and inspections.

Ordered all products that were needed in the Termite, Pest Control, and Lawn Service areas.

Handled Monthly Reports and weekly meetings .

Pest Control Technician

1 Year 9 Months
Arrow Exterminators, Inc | 07.2019 - 04.2021
  • Conducted thorough inspections to identify pest infestations and potential entry points.
  • Applied pesticides and treatment solutions following safety protocols and industry regulations.
  • Maintained accurate records of service visits, treatments applied, and customer feedback.
  • Educated clients on pest prevention techniques and maintenance practices for long-term control.
  • Utilized various tools and equipment effectively for pest identification and treatment application.
  • Trained new technicians on best practices in pest management and safety procedures.
  • Assisted in the development of new treatment plans to enhance client satisfaction rates.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.

Education

High School Diploma

Better Life Christian Academy | Semmes, AL | 05.2008

Skills

Dependable and reliable
Pest removal
Safety protocols
Chemicals handling
Valid state driver's license
Clean driving record
Pest management techniques
Adaptable
Communicative and articulate
Safety precautions and procedures
Chemical application experience
Strong math skills
Equipment troubleshooting
Service planning
Time tracking
Team mentoring
Termite treatment
Public health awareness

Certification

Pest control application license.

Have multiple ASE certifications

Timeline

Pest Control Technician

Arrow Exterminators, Inc
06.2024 - CurrentRead More

Service Manager

Arrow Exterminators, Inc
04.2021 - 06.2024Read More

Pest Control Technician

Arrow Exterminators, Inc
07.2019 - 04.2021Read More

Better Life Christian Academy

High School Diploma
Read More
Brandon Holdeman