Brandon Hutson
Inwood,WV
Summary
Dynamic General Manager with a proven track record at Advance Auto Parts, excelling in operations management and team leadership. Enhanced store performance through strategic inventory control and effective training programs, driving significant improvements in customer satisfaction and sales. Adept at problem resolution and fostering a motivated workforce.
Overview
2027
2027
years of professional experience
Work History
General Manager
Advance Auto Parts
Winchester, VA
2023 - Current
- Led operational strategy to enhance store performance and customer satisfaction.
- Streamlined inventory management processes, increasing efficiency in stock replenishment.
- Implemented training programs for staff, improving team productivity and service quality.
- Analyzed sales data to identify trends, informing strategic decision-making for promotions.
- Mentored junior managers on best practices in customer service and operational excellence.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
Parts Sales Manager
AutoZone
Charles Town, WV
08.2019 - 06.2023
- Managed inventory levels to ensure availability of parts and accessories.
- Developed and implemented sales strategies to enhance customer engagement and satisfaction.
- Trained and mentored team members on product knowledge and sales techniques.
- Analyzed sales data to identify trends and inform decision-making processes.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Oversaw daily operations of parts department, ensuring efficient workflow and customer service excellence.
Courtesy Clerk
Martins Grocery Store
Charleston, WV
08.2017 - 08.2019
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained cleanliness and organization of store environment to ensure safety and accessibility.
- Processed transactions accurately at checkout to facilitate efficient customer service.
- Stocked shelves with products, ensuring timely replenishment and optimal presentation.
- Supported inventory management by monitoring stock levels and reporting discrepancies promptly.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
Certificate of Technical Studies - Automotive Technician
James Rumsey Technical Institute
Hedgesville, WV06.2020
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Inventory control
- Staff supervision
- P&L management
- Motivation
- Schedule management
- Process improvements
Timeline
Parts Sales Manager
AutoZone
08.2019 - 06.2023
Courtesy Clerk
Martins Grocery Store
08.2017 - 08.2019
General Manager
Advance Auto Parts
2023 - Current
Certificate of Technical Studies - Automotive Technician
James Rumsey Technical Institute