BRANDON I. BUDHRAM
Central,FL
Summary
Guest-focused hospitality professional with hands-on experience in attractions, large-scale venues, seasonal events, and high-volume environments. Proven ability to engage guests, manage operations under pressure, and deliver memorable experiences while maintaining safety, efficiency, and standards. Adaptable, energetic, and passionate about creating positive guest interactions.
Overview
2
2
years of professional experience
Work History
Seasonal Roles — ICE! Attraction & Guest Services
Gaylord Palms Resort & Convention Center
09.2024 - 01.2025
- Delivered high-energy guest experiences within Gaylord Palms' signature ICE! attraction
- Assisted guests with ticketing, wayfinding, attraction information, and accessibility needs
- Managed guest flow and queue operations to ensure safety and smooth throughput
- Maintained professionalism and service excellence in a fast-paced, immersive environment
- Represented brand standards while creating memorable moments for guests of all ages
Attractions Cast Member — Mickey & Minnie's Runaway Railway
Walt Disney World Resort
09.2024 - 12.2024
- Operated attraction systems while ensuring guest safety and operational efficiency
- Interacted with guests to create magical, story-driven experiences
- Assisted with loading/unloading, crowd control, and attraction flow
- Responded to guest questions and concerns with courtesy, and problem-solving skills
- Maintained Disney service standards in a high-volume, detail-oriented environment
DJ | Skate Guard | Guest Services
Ice Factory of Central Florida
10.2022 - 03.2024
- Oversaw rink atmosphere by hosting games, playing, music, and engaging guests
- Created an energetic and welcoming environment for public skate sessions and events
- Operated cashier stations accurately during high-traffic events
- Assisted food service teams by preparing and delivering food in fast-paced environments
Education
High School Diploma -
Skills
- Guest Experience & Engagement
- Event & Seasonal Operations
- Crowd Control & Queue Management
- Attractions & Venue Operations
- High-Volume & Fast-paced Environments
- Safety Awareness & Incident Response Team Collaboration
- Communication & Interpersonal Skills
Timeline
Seasonal Roles — ICE! Attraction & Guest Services
Gaylord Palms Resort & Convention Center
09.2024 - 01.2025
Attractions Cast Member — Mickey & Minnie's Runaway Railway
Walt Disney World Resort
09.2024 - 12.2024
DJ | Skate Guard | Guest Services
Ice Factory of Central Florida
10.2022 - 03.2024