Brandon Jackson
Severance,CO
Summary
Results-driven Logistics and HR professional with a focus on operational efficiency and employee engagement. Delivered 320 packages daily while optimizing routes to minimize delays. Committed to improving customer service and team dynamics, with experience in safely operating light trucks and vans. Efficiently meets daily targets through expert loading, unloading, and transportation.
Overview
11
11
years of professional experience
3
3
Certification
Work History
Amazon Delivery Driver
Final Mile Fast LLC
Loveland, CO
06.2023 - Current
- Deliver on average 320 packages daily to customers' doorsteps or designated locations with precision and professionalism, fostering a positive client experience through reliable service.
- Delivered outstanding customer service by greeting customers, addressing inquiries, and promptly resolving concerns to enhance client satisfaction.
- Navigated delivery routes using GPS, optimizing travel times and minimizing delays to ensure timely deliveries.
- Loaded packages into vehicles, ensuring proper weight distribution and adherence to loading protocols for safe transport.
Amazon Delivery Driver
SPPJ
Loveland, CO
08.2022 - 05.2023
- Streamlined package sorting and organization at distribution center to improve workflow efficiency.
- Utilized handheld devices for package scanning and electronic proof of delivery to strengthen tracking accuracy.
- Gathered customer feedback on delivery experiences and service quality to identify areas for improvement.
Backroom Associate
Sam's Club
Longmont, CO
05.2022 - 08.2022
- Received incoming products, ensuring accurate inventory records and smooth integration into storage and sales areas.
- Maintained inventory levels, identifying discrepancies and damaged goods to support optimal stock availability.
- Organized and arranged products in storage areas, operating forklifts to maximize space utilization and ensure safe access.
HR Specialist
United States Army
Fort Campbell (Clarksville), Kentucky
01.2015 - 04.2022
- Facilitated recruitment and onboarding activities to attract top talent and ensure smooth organizational integration, contributing to a positive work environment.
- Ensured compliance with military and postal regulations for mail handling and transport, mitigating potential issues.
- Oversaw postal operations to maintain efficient sorting, processing, and delivery, achieving error-free results.
Education
General Education Diploma -
Work Force Boulder
BoulderSkills
- Package delivery
- Delivery Coordination
- Route Planning
- Route Optimization
- Local delivery
- Vehicle Operation
- Shipping & Receiving
- Goods transport
- Inventory Control
- Warehouse Management
- Mileage tracking
- Package scanning
- Fuel efficiency
- Customer Service
- Customer Engagement
- Customer Interaction
- Conflict resolution
- Incident Reporting
- Safety compliance
- Safety Training
- Loading Techniques
- Physical stamina
- Word
- Excel
- PowerPoint
- Outlook
- Safe driver training
- Safe driving record
- Attention to detail
- Customer service
- Inventory management
Equipment
- Pallet Jack
- Forklift
- Cargo Trucks
Certification
- Drivers License
- Air Assault
- Fox 5 (postal school)
- Crown Forklift Certification
Timeline
Amazon Delivery Driver
Final Mile Fast LLC
06.2023 - Current
Amazon Delivery Driver
SPPJ
08.2022 - 05.2023
Backroom Associate
Sam's Club
05.2022 - 08.2022
HR Specialist
United States Army
01.2015 - 04.2022
General Education Diploma -
Work Force Boulder