Brandon Jacob
Miami,Florida
Summary
Dependable, hardworking background in automotive repair, team leadership, and customer service. Promoted into management early in career, currently help run a small automotive shop with partners where I handle everything from technical repairs to client relations. I am bilingual and thrive in fast paced environments and I'm ready to apply my skills to serving the community as a Police Officer.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Automotive Technician / Shop Partner
GMP Miami
Miami, FL
09.2024 - Current
- Oversee daily operations of a small automotive repair shop
- Analyze and resolve mechanical issues in vehicles, to enhance reliability and functionality
- Handle customer communication, scheduling, and workflow
- Maintain safety, organization, efficiency, and quality service
- Lead technician
Automotive Technician
Jay Performance
Miami, FL
2021 - 2024
- Specialized in high performance vehicles, specifically Corvettes
- Performed diagnostics, repairs, and upgrades
- Worked in a fast paced, detail oriented environment
- Communicated with customers about repairs or upgrades
- Frequently trusted to run shop operations independently, including managing workflow, customer service, and decision making when owner was unavailable
Automotive Technician
The Tune U Shop
2020 - 2021
- Diagnosed and repaired a wide range of vehicles
- Communicated with customers about services
- Developed strong troubleshooting and problem solving skills
- Managed workflow and customer interactions in the absence of shop owner.
Manager
Steak N Shake Restaurant
Miami, FL
2017 - 2020
- Promoted from busser to management based on performance
- Supervised staff and ensured efficient daily operations
- Resolved customer conflicts and handled high pressure situations
- Trained new employees and maintained workplace standards
Sales Associate
Aeropostale
Miami, FL
2016 - 2017
- Assisted customers with purchases and product selection
- Maintained store organization and visual standards
- Provided customer service in a fast paced retail environment
- Built communication skills
Education
High School Diploma -
Miami Sunset Senior High School
Miami, FL06-2017
Skills
- Leadership and team coordination
- Decision making
- Customer service and communication
- Mechanical and technical skills
- Problem solving
- Attention to detail
- Work ethic and reliability
Certification
- ASE Certified Technician
- Florida Life Insurance License
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Automotive Technician / Shop Partner
GMP Miami
09.2024 - Current
Automotive Technician
Jay Performance
2021 - 2024
Automotive Technician
The Tune U Shop
2020 - 2021
Manager
Steak N Shake Restaurant
2017 - 2020
Sales Associate
Aeropostale
2016 - 2017
High School Diploma -
Miami Sunset Senior High School