Leah Dillon
Wilder,VT
Summary
Accomplished Executive Assistant with over 10 years of experience in supporting global executives. Expertise in managing complex calendars, travel logistics, and site operations. Demonstrated ability to drive operational excellence and lead office initiatives, ensuring seamless experiences for leadership teams. Recognized for exceptional organizational skills and calm efficiency in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Executive Assistant to VP, Maps
TomTom North America
Lebanon, NH
01.2014 - Current
Managed complex global calendars for multiple executives, resolving conflicts and prioritizing critical meetings.
- Coordinated 10 to 15 international trips annually for senior leadership, ensuring cost efficiency and seamless logistics.
- Maintained 100% on-time submission rate for executive expense reports and travel documentation.
- Partnered with global travel and finance teams to enhance booking processes and influence policy updates.
- Led quarterly MSO All Hands meetings, overseeing scheduling, communications, and recognition awards.
Served as U.S. delegate in Coupa for procurement approvals and complex invoice management workflows.
- Streamlined processes through bi-weekly collaboration with international administrative peers on MBR/QBR cycles.
- Oversaw Lebanon office budget, reducing costs through strategic event planning and resource reuse.
Skills
- Executive-level calendar management
- International travel management
- Expense systems
- Procurement systems
- Leadership team coordination
- Site operations coordination
- Event planning
- Internal communications
- Budgeting
- Invoicing
- Vendor management
- Employee engagement programs
- Recognition programs
- Cross-functional collaboration
- Facilities coordination
- IT asset management
- Generative AI tools
- Automation tools
- Microsoft 365
- Outlook
- Teams
- SharePoint
- PowerPoint
- Concur
- Coupa
- Cytric
- THNKS
- Slido
- ChatGPT
- Zoom
- LinkedIn Learning
Volunteer Community Impact
- Lead annual Brookhaven Gift Program—coordinating, purchasing, and distributing holiday gifts for children in residential care.
- Organizer for corporate charitable initiatives including United Way Fundraising Campaign and Helping Hands community projects.
Selected Achievements
- Streamlined global travel operations, resulting in fewer last-minute changes, cost savings, and significantly improved traveler satisfaction.
- Drove office transformation by eliminating offsite storage and recycling outdated equipment—saving budget and improving sustainability.
- Built MSO recognition cadence and All Hands process from the ground up, enhancing employee engagement and culture consistency.
- Supported executive transition during MSO/Sourcing merger, integrating meeting structures and communication rhythms that reduced context switching.
- Implemented weekly office engagement program, increasing in-office participation and improving cross-departmental connection.
Timeline
Executive Assistant to VP, Maps
TomTom North America
01.2014 - Current