Brandon Jenkins
McKinney,TX
Summary
Detail-oriented individual with proficiency in data and client management that is highly organized and efficient with a proven track record of meeting deadlines. Experienced in sales and customer service, I strive to provide an excellent customer experience while being an asset to the organization.
Overview
19
19
years of professional experience
Work History
Vice-President/Agency Owner
Trinity Insurance Specialist, Inc
Grapevine, USA
09.2011 - 01.2025
- Led team of 10 high-performing agents, providing training, motivation and support to achieve key agency sales objectives.
- Managed budget and resources to optimize efficiency and profitability for agency.
- Developed and implemented sales strategies to increase agency revenue and client base.
- Analyzed new market opportunities to identify new business opportunities.
- Generated regular increase in agency sales by identifying client needs and offering tailored insurance solutions.
- Proficient in reviewing policies, identifying coverage gaps, and recommending suitable coverage.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Monitored market conditions to ensure that existing policies remain competitively priced.
- Scheduled meetings with prospective clients to discuss available products and services.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Generated reports detailing sales activities, client interactions, and progress towards goals.
Account Manager
AT&T Advertising Solutions
Irving, USA
09.2009 - 09.2011
- Managed key client accounts, providing exceptional customer service and resolving issues promptly, while also growing client advertising investment.
- Communicated with cross-functional teams to initiate multiple marketing/advertising campaigns and exceed sales goals.
- Continuously held meetings with clients to review performance, gather feedback, and strategize additional growth opportunities.
- Utilized CRM software to track sales activity, manage pipeline, and forecast revenue accurately.
- Maintained accurate records of all customer interactions in the CRM system.
- Generated leads through cold calling activities.
Insurance Agent
AAA, Texas
, USA
02.2006 - 10.2008
- Answered inbounds sales calls in fast paced, call center environment.
- Mastered the art of building immediate rapport with clients in order to bundle auto and home insurance and became an expert in the 'One Call Close' method.
- Conducted risk assessments to guide clients in making informed insurance decisions.
- Expertise in identifying and matching clients with appropriate insurance policies.
- Maintained accurate records of all insurance transactions using computer software systems.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Maintained policy accuracy level of 99% while also averaging 70+ policies sold per month.
- Member of the President's Club as a Top 5 agent in Auto and Home insurance policies sold while maintaining high policy accuracy.
Education
Marketing -
Texas A&M University-Commerce
Commerce, TXSkills
- Client Relationship Management
- Sales Experience
- Account Management
- Team Leadership
- Sales Strategy
- Market Analysis
- Budget Management
- Risk Assessment
- Policy Review
- Strategic Planning
- Insurance Product Knowledge
- Organizational Skills
- Networking
- Marketing
- CRM utilization
- Effective communication
Locations
- Grapevine, TX
- Fort Worth, TX
- Irving, TX
- Commerce, TX
Timeline
Vice-President/Agency Owner
Trinity Insurance Specialist, Inc
09.2011 - 01.2025
Account Manager
AT&T Advertising Solutions
09.2009 - 09.2011
Insurance Agent
AAA, Texas
02.2006 - 10.2008
Marketing -
Texas A&M University-Commerce