Communication and collaboration
Brandon Johnson
Software Engineering Student
Fort Myers,FL
Summary
Dedicated Salon Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Receptionist
Klassic Lady Beauty Salon
Orlando, FL
08.2017 - 05.2021
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Checked-in visitors, managed appointment books and appointment scheduling.
- Troubleshot copy machines and printers and scheduled service as needed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided callers with address, directions, company website and related information.
Education
High School Diploma -
Lake Minneola High School
Minneola, FL 08.2017 - 05.2021
Bachelor of Science - Software Engineering
Florida Gulf Coast University
Fort Myers, FL 01.2022 - Current
Skills
Professional demeanor
Customer and client relations
Scheduling
Organization skills
Advertising and marketing
Partially Bilingual in English and Haitian Creole
Software
Problem solving
Tenacity
Flexibility
Certification
ICT-Gaming Essentials v1.0 Certificate, ICT Essential - 2016
Cooking, Reading, Game Testing,
I started teaching myself how to cook last year, in 2021. I started falling in love with the culinary arts and making dishes for others. By removing all premade and microwavable dinners, I challenged myself to learn a new skill by starting in the "Deep End". I now post cooking updates regularly on my social media. In addition to cooking, I also really enjoy reading fiction for entertainment purposes and self-help books like "atomic habits", "get your sh*t together", and "7 habits of highly effective people" To conclude, in my free time, I enjoy play testing indie games and giving constructive feedback to budding developers. Playtesting helps me learn to be a better leader and offer positive feedback that makes people excited to try again.
Timeline
Bachelor of Science - Software Engineering
Florida Gulf Coast University
01.2022 - Current
Receptionist
Klassic Lady Beauty Salon
08.2017 - 05.2021
High School Diploma -
Lake Minneola High School
08.2017 - 05.2021