Summary
Overview
Work History
Education
Skills
Additional Information
Qualifications Summary
Timeline
Generic

BRANDON JOHNSON

Berkeley,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Food Server position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Food Server Assistant

COTLR Non-profit Organization
01.2012 - 12.2023
  • Prepare and clean tables and chairs in preparation for Sunday church dinner
  • Place napkins, cutlery and cups on all dining hall tables
  • Fill pitchers with ice water and place them on tables
  • Participate in team debriefing regarding roles during dinner service
  • Serve dinner and dessert to church members who need assistance
  • Bus tables after dinner, collect trash and dispose all waste to dumpsters
  • Wipe down all tables and chairs, stack chairs, vacuum carpet, then ensure all tables and chairs are straight and orderly
  • Demonstrated strong multitasking abilities by managing multiple tables simultaneously without compromising attention to detail or customer satisfaction.
  • Anticipated guest needs proactively, offering assistance before being asked to improve the overall dining experience.
  • Resolved customer complaints professionally and efficiently, contributing to an environment of excellent hospitality experiences.
  • Assisted in inventory management by monitoring stock levels and placing orders as needed, reducing waste and maintaining adequate supplies for daily operation.
  • Enhanced customer satisfaction by providing prompt and courteous service during busy meal times.
  • Implemented proper food handling procedures consistently, ensuring compliance with local health codes and industry standards.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted with bussing tables and cleaning up spills.
  • Collaborated with other dining room and bar staff to facilitate efficient service.

General Merchandise

Target
09.2020 - 10.2023
  • General working in pandemic environment
  • Communication skills vs walkie-talkies
  • Collecting and sanitizing carts and basket
  • Unlocking cart wheels
  • Preparing and delivering online orders
  • Assisting at checkout and self-checkout
  • Operating and emptying cardboard baler
  • Unloading delivery trucks
  • Organizing and taking inventory of storage area
  • Operating storage equipment, such as Zebra scanner devices and both manual and electric pallet jacks
  • Organizing items on rolling shelves by aisle number and stocking them on the sales floor
  • Retrieving items from storage
  • Opening 20-30 locked cases for more critical items
  • Cleaning spills using appropriate equipment for various hazard levels
  • Processing over 100 returns and exchanges per day
  • Assisting guests between 10-20 with Target app and savings programs, both in person and over the phone
  • Organizing and removing discarded items from the store
  • Discreetly communicating with assets protection to monitor suspicious activity
  • Assisting approximately 10 or more impaired and disabled guests with shopping a day

General Clerk

Berkeley Bowl
09.2020 - 03.2021
  • General working in pandemic environment
  • Communication skills via walkie-talkies
  • Bagging groceries
  • Distributing masks and gloves to guests
  • Collecting and sanitizing carts and baskets
  • Organizing and locking carts in chains for the night
  • Organizing shelves
  • Retrieving items for guests
  • Operating cardboard baler
  • Keeping track of the number of guests in the store to prevent risk of infection
  • Assisting guests with directions and general questions

Courtesy Clerk

Safeway
07.2018 - 12.2020
  • Downtime of store monitored store cleanliness (restocking, mopping, and sweeping store isles
  • Assisted disabled persons with shopping
  • Responsible for bagging and loading groceries as needed
  • Problem solved guests' requests when missed guided in store by giving directions or escorting them to the isle

At the beginning and end of the shift, I collected approximately 50-100 shopping carts

  • Assisted with stocking inventory from morning delivery
  • Marking and tagging for food items to be placed on the floor
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate merchandise groups.
  • Helped customers take merchandise out of the store and load items into vehicles.
  • Collected more than 50-100 shopping carts from the parking lot daily and cleaned and dried soiled and wet carts.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Promoted a safe shopping environment by monitoring potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Handled shelf restocks and merchandised front-lane areas to drive sales.
  • Acted as an ambassador for the store's brand by consistently providing friendly, knowledgeable, and efficient customer service.

Intern/Printing Apprentice

Frin Graphics
03.2018 - 05.2018
  • Attending to customers as they enter
  • Guiding clients through their requests to try and meet their needs
  • Prioritizing various jobs as they come in
  • Periodically check emails and landline for job requests
  • Memorize offerable services and prices
  • Perform cash and card transactions
  • Deliver products to businesses
  • Lifting heavy packages to and from building

Cohort Intern

Youth Radio
08.2017 - 09.2017
  • Learn and utilize various PhotoShop tools and methods
  • Follow precise instructions
  • Know the ins and outs of the different tools for each assignment
  • Ask for help when needed
  • Listen to and practice advice
  • Collaborate with others to formulate ideas
  • Challenge myself and my creativity
  • Organize work to make it easier to navigate through my assignments
  • Know how to give concise and constructive criticism
  • Know how to take criticism as well
  • Be open-minded to new methods

Food Preparation Worker

Pane Italiana Qualita (PIQ)
03.2017 - 05.2017
  • Loading the dishwasher, and then letting the dishes wash while completing other tasks
  • Regularly dispose of garbage into proper receptacles and set them on the curb to be emptied
  • Mop up trash room with hot water and sanitizer when receptacles are gone
  • Responsible to remove dishes and garbage from customers’ tables
  • Maintained cleanliness of the restaurant inside and outside restaurant
  • Clean up spills and broken dishes
  • Empty trash from other stations
  • Disassemble chairs, tables, and umbrellas to bring inside of the gate
  • Lock up gates and elevator before leaving

Science Seminar Intern

NASA Opportunities in Visualization, Arts and Sciences (NOVAS)
09.2013 - 12.2016
  • Assemble and set up telescopes and other equipment in preparation of various science seminars and events
  • Provide information and answer questions from student participants at science events
  • Create online 3D designs utilizing specialized computer applications
  • Participate in experimental rocket and weather balloon launches
  • Serve as a member of a development team for a smart phone virtual reality application

Dishwasher, assistant prep cook, and janitor

Pinx Catering
06.2016 - 11.2016
  • Soak, scrub, sanitize, air-dry and put away dishes, pots and pans for later use
  • Prioritize dishes needed by fellow kitchen workers and show them where to find them
  • Assist with preparation, cooking, and loading of food for clients
  • Pick up needed things at nearby stores
  • Spray and wipe down tables, refrigerators/freezers, and Cambros for food storage and delivery
  • Regularly dispose of trash, recyclables, and compost in proper receptacles
  • Load and unload products to and from delivery vehicles
  • Maintain kitchen appliances by cleaning components regularly
  • Sweep and mop floors thoroughly at the end of the day
  • Help fellow workers when needed or finished with current set of dishes

Education

High School Diploma -

Berkeley High School
Berkeley, CA
06.2016

Youth Radio
Oakland, CA

Skills

  • Microsoft Word
  • PowerPoint
  • 3-D Modelng (TinkerCad)
  • Adobe Acrobat Suite (Premier Pro/Photoshop)
  • Quick Learner
  • Positive Attitude
  • Customer Service
  • Cleaning and sanitation
  • Strong Communication Skills
  • Attention to Detail
  • Team Oriented
  • Fast-Paced Environment
  • Safe Food Handling
  • Food safety knowledge
  • Food Preparation
  • Food and Safety Standards
  • Food storage practices
  • Heavy Lifting Capacity
  • ServSafe
  • Food Storage
  • Food Waste Reduction Techniques
  • Food presentation techniques
  • Food and Safety Standards
  • Food storage practices
  • Heavy Lifting Capacity
  • ServSafe
  • Food Storage
  • Food Waste Reduction Techniques
  • Food presentation techniques

Additional Information

Yard work, such as pulling out weeds, blowing leaves, watering gardens, cleaning trash, etc., Garage cleaning and organizing., Lifting heavy objects into vehicles., Clearing out old and rotten produce to maintain fresh produce.

Qualifications Summary

Experienced Intern and volunteer with over 3 years in the field of science education and volunteer church dining hall team membership, as well as working per diem as a dishwasher, assistant prep cook, and janitor for Pinx Catering for 5 months, as well as in-depth PhotoShop training and education in professionalism. Multiple years of work in groundskeeping, with experience in using various tools such as leaf blowers and hedge trimmers. Several months of experience as a general assistant in contractor work.

Timeline

General Merchandise

Target
09.2020 - 10.2023

General Clerk

Berkeley Bowl
09.2020 - 03.2021

Courtesy Clerk

Safeway
07.2018 - 12.2020

Intern/Printing Apprentice

Frin Graphics
03.2018 - 05.2018

Cohort Intern

Youth Radio
08.2017 - 09.2017

Food Preparation Worker

Pane Italiana Qualita (PIQ)
03.2017 - 05.2017

Dishwasher, assistant prep cook, and janitor

Pinx Catering
06.2016 - 11.2016

Science Seminar Intern

NASA Opportunities in Visualization, Arts and Sciences (NOVAS)
09.2013 - 12.2016

Food Server Assistant

COTLR Non-profit Organization
01.2012 - 12.2023

High School Diploma -

Berkeley High School

Youth Radio
BRANDON JOHNSON