Brandon Johnson
Summary
Healthcare operations leader with responsibility for on-site executive oversight, occupancy growth, revenue management, and regulatory compliance. Directs department leaders, manages cash flow and budget variance, and aligns sales and service strategies with organizational goals to support quality care and efficient community performance.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Executive Director/Administrator
Cogir Senior Living
Raleigh, NC
2023.08 - Current
- On-site executive for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public
- Developed and implemented sales and operations strategies and tactics for community, aligning with company objectives
- Ensured compliance with company, Federal, State and local requirements by maintaining current departmental policies, procedures and licenses
- Manages budget and cash flow, maintaining budget accountability, aggressively anticipates and minimizes negative budget variances and deficits
- Supervises and directs all department directors, supervisors and staff. Maintains training and morale
- Reviews hiring, promotions, disciplinary actions and termination of employment of employees with attention paid to consistency in the selection and retention of quality personnel
- Represented community and company to governmental agencies, professional organizations, and community groups to foster collaboration and support
Executive Director/Administrator
Sunrise Senior Living
Raleigh, NC
2022.05 - 2023.07
- Achieved or exceeded budgeted revenue by maximizing occupancy and optimizing room rate
- Reviewed monthly financial statements and implemented corrective action plans for deficiencies
- Utilizes revenue management tool to effectively manage pricing to benchmarks including service level and other program margins and utilization
- Ensure the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly
- Strives for excellent quality care and service delivery as measured in the Quality Services Review process; institutes and ensures corrective action in a timely manner
- Maintains monthly proactive communication with resident's family members or responsible parties via calls, care plan meetings, letters from the Executive Director
- Processes and submits monthly expenses and budget data timely per policies and internal business controls
- Oversaw recruitment processes, ensuring timely fulfillment of staffing needs.
Executive Director/Administrator
Calyx Senior Living
Durham, NC
2021.11 - 2022.03
- Supervises all departments maintaining full responsibility for efficient operations and compliance with financial with financial goals established in the approved operating budget
- Generated and reviewed daily, weekly, and monthly financial reports to monitor financial performance of facility
- Ensures adequate networking and recruiting activities to ensure the flow of candidates
- Mentored and supervised staff to ensure quality services that preserve resident independence
- Planned and implemented marketing and sales strategies for all community components, directly supervising marketing and sales efforts
- Conducts the admission process including generating referrals for prospective residents, conducting tours and facility visits for prospective residents
- Oversees resident involvement in the dining programs of the facility and ensures compliance with hospitality standards of service
Associate Executive Director
Five Star Senior Living
Burlington, NC
2020.10 - 2021.11
- Supervised quality across operations, enhancing marketing, staffing, resident services, budgeting, safety, and building maintenance.
- Maintained target census by implementing a marketing plan with weekly referral visits, tours, and community relations activities.
- Develop and maintain programs to promote a positive image and build relationships to ensure favorable community relations
- Tracked and recorded expenses, addressed variances, and reconciled accounts to maintain accurate, current and compliant financial records
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Point Click Care software
- Built resident contracts, hosted tours, and facilitated efficient move-ins to streamline the onboarding process.
- Managed protected health information files and records for 70 residents and adhered to safety procedures to prevent breaches and data misuse
SGT
U.S. Army
Fort Sill, OK
2010.12 - 2022.12
- Led and trained soldiers as an Army Active Duty Non-Commissioned Officer.
- Developed training, task and process guidelines and communicated clear and concise directions to 24 employees
- Monitored and evaluated personnel performance, completing annual reviews and recommending advancement or addressing productivity concerns
- Oversaw personnel management processes, enhancing support for team operations.
- Developed internal requirements that met DSS standards, minimizing regulatory risks and liability across program
- Created and managed schedules to give proper coverage to required areas and meet customer service demands
- Liaison between the client company and SCIS to ensure all guidelines are followed
Education
MBA/MHA - Healthcare Administration
South University College of Business
High Point, NCB.S. - Healthcare Management
South University HP Campus
High Point, NCSkills
- Budgeting and financial management
- Financial reporting
- Budget management
- Budget reporting
- Revenue management
- Compliance and regulations
- Regulatory compliance
- Business development
- Strategic planning
- Operations oversight
- Workforce planning
- Staff supervision
- Service quality management
- Resident relations
- Resident engagement
- Interpersonal communication
Certification
- NC Assisted Living Administrator
- Certified Dementia Practitioner
- CPR, AED, First Aid
- Serv Safe Certified
Accomplishments
- Healthcare Facility Consumer Choice Award Winner 2026 "Business Excellence"
- Maintained +30% NOI Margins for 12 months 2025
- Healthcare Facility Consumer Choice Award Winner 2025 "Business Excellence
- Maintained +25% NOI Margins for 12 months 2024
- Annual Survey - Deficiency Free
Timeline
Executive Director/Administrator
Cogir Senior Living
2023.08 - Current
Executive Director/Administrator
Sunrise Senior Living
2022.05 - 2023.07
Executive Director/Administrator
Calyx Senior Living
2021.11 - 2022.03
Associate Executive Director
Five Star Senior Living
2020.10 - 2021.11
SGT
U.S. Army
2010.12 - 2022.12
MBA/MHA - Healthcare Administration
South University College of Business
B.S. - Healthcare Management
South University HP Campus