Brandon Kirton
Columbia
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. While simultaneously leading the way in those results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Manager
Zales The Diamond Store
Columbia, SC
12.2020 - 11.2025
- Increased Google Review rating from at the time a 3.7, to almost 5 star (4.6).
- Surpassed goals raising annual volume of my store from a $1.8m store to a $2.3m.
- Lead number 1 in the South East District in individual sales each year of my tenure.
- Developed and implemented promotional strategies to boost sales and enhance product visibility.
- Trained and mentored team members to improve service standards and operational efficiency.
- Analyzed inventory levels, managed stock replenishment, and minimized shrinkage effectively.
- Productively scouted, hired, trained, and scheduled talent to maximize the employee experience.
- Oversaw daily operations to ensure optimal store performance and customer satisfaction!
Front Manager
Tokyo Grill Asian Restaurant
Camden, SC
12.2018 - 10.2020
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
- Managed opening and closing procedures by reconciling sales records and cash transactions.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Promoted store loyalty program to increase customer engagement and drive consistent sales.
Kitchen Supervisor
Yamato's Japanese Steak House
Columbia, South Carolina
07.2016 - 07.2018
- Maintained clean and well-organized kitchen areas to promote efficiency
- Restocked kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats
- Studied methods used by Chefs, successfully learning skills such as cooking and preparing food
- Cooked any orders for to-go as well as helped chef's cook food for table's during busy hours
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices
- Clean the entire kitchen floors every night before leaving
- One of the most important qualities from this job I adapted would be how I quickly I memorized how to do everything. I knew everyone's job and role in the kitchen so I was able to help anyone.
- I was told I had potential to become the head chef in time noticing how well I managed the kitchen.
Contractor
Larry Dennis Home Improvements
Columbia, SC
03.2012 - 07.2016
- Managed project timelines, ensuring on-time delivery of contracted services.
- Collaborated with clients to define project scope and objectives.
- Implemented process improvements to enhance service delivery efficiency.
- Conducted regular quality checks to maintain high service standards.
- Trained and mentored junior contractors on best practices and workflows.
- Developed strong relationships with stakeholders for effective communication and collaboration.
- Utilized project management software to track progress and manage resources effectively.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
Education
High School Diploma -
Irmo High School
Columbia, SCSkills
- Great organizer
- Keen eye for creativity
- Very good with technology, operating on devices such as phones and computers for 10 years
- Polite and well mannered customer communicator
- Strength for any sort of lifting or transporting
- Perfectionist when it comes to displaying myself and products for customer interest
- Dedication and ability to spend extra time to learn how I can do my job better or help others more efficiently
- Approachable
- Flexible
- Dependable and reliable
- Available any time
- Passionate coach to bring out potential in my team
Certification
CPR Certified - Ready for action to help a customer or co-worker in need of assistance with their life.
Gemology & Diamontolgy certified - Perfectionist when learning of the products at anywhere I work.
Accomplishments
Increased volume of my store surpassing $2.3 million annually.
Increased Google Review rating of the store when I took over 3.7 to almost 4.6 focusing on Customers First and gaining loyalty in this community.
Past 5 years I have been number 1 in sales individually not just in my store, but my district! Beating higher volume stores.
I hold the biggest single sale of my store’s history ($46,000) earning myself an Elite Membership with Absolute Brilliance Inc.
Timeline
Store Manager
Zales The Diamond Store
12.2020 - 11.2025
Front Manager
Tokyo Grill Asian Restaurant
12.2018 - 10.2020
Kitchen Supervisor
Yamato's Japanese Steak House
07.2016 - 07.2018
Contractor
Larry Dennis Home Improvements
03.2012 - 07.2016
High School Diploma -
Irmo High School