Angelin Fritz
Anaheim,CA
Summary
Motivated worker who demonstrates strong work ethic. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Scheduling Manager
Executive Event Services
07.2024 - Current
- Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
- Confirmed staff schedule via telephone to inform of appropriate preparations needed prior to their shift.
- Monitored ongoing projects closely, adjusting schedules as needed to accommodate unforeseen changes or delays.
- Maintained open communication channels with clients and stakeholders to address scheduling concerns promptly.
- Collaborated with cross-functional teams to ensure accurate and efficient scheduling of resources.
- Worked closely with HR teams to ensure seamless onboarding processes for new hires, setting them up for success from day one.
Office Coordinator
Motive Energy Inc
02.2024 - Current
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Organized, maintained, and updated information in computer databases.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Completed data entry and filing to keep records updated for easy retrieval.
Front Desk Receptionist
Motive Energy Inc
08.2022 - 02.2024
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Organized, maintained, and updated information in computer databases.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Completed data entry and filing to keep records updated for easy retrieval.
Instructional Aide
Huntington Beach Union High School District
09.2018 - 01.2021
- Aiding students
- Keeping students focused
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Supported student learning objectives through personalized and small group assistance.
- Assisted with classroom technology to prepare students with skills needed to succeed in a technology-rich world.
- Copied, organized, and distributed classroom assignments or other paperwork.
- Answer phone calls.
- Assist in office.
- Provided support to help students with special needs learn and grow.
Education
High School Diploma - undefined
Katella High School
Anaheim, CASkills
- Customer Service
- Positive and motivated
- Individual who works well
- Under pressure
- Dedicated, responsible and Compassionate individual
- Fast learner with the ability
- To multi-task and work well
- Computer/Tech Savvy
- Excellent communication Skills
- Great Organizer
- Telephone Etiquette
- Administrative Skills
Timeline
Scheduling Manager
Executive Event Services
07.2024 - Current
Office Coordinator
Motive Energy Inc
02.2024 - Current
Front Desk Receptionist
Motive Energy Inc
08.2022 - 02.2024
Instructional Aide
Huntington Beach Union High School District
09.2018 - 01.2021
High School Diploma - undefined
Katella High School
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