Sophie Hua
Anaheim,CA
Summary
Results-driven professional with extensive experience in financial analysis and credit assessment. Proven expertise in regulatory compliance and customer relationship management. Focused on streamlining loan processes and developing customized financial solutions that enhance client satisfaction.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Personal Banker
Asia Commercial Joint Stock Bank
Ho Chi Minh City, Vietnam
01.2008 - 12.2014
- Analyzed financial documents provided by customers to determine their needs.
- Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
- Updated client account information and records in company databases.
- Streamlined loan approval processes through collaboration with company teams.
- Identified effective solutions for customers facing credit challenges.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Stayed abreast of lending regulations, industry trends and market rates.
- Identified and proposed loan packages aligned with client needs and priorities.
- Evaluated loan approval feasibility by analyzing financial histories and credit options.
- Established debt repayment plans based on clients' credit profiles, income, and assets.
- Created and recommended tailored personal and commercial loan packages for clients.
- Prepared reports for customers with delinquent and irreconcilable accounts.
Education
Bachelor of Arts - Banking And Finance
University of Economics Ho Chi Minh City
Ho Chi Minh City, Vietnam09-2008
Associate of Arts - Mathematics
Cypress College
Cypress, CASkills
- Financial analysis and credit assessment
- Customer database management
- Regulatory compliance
- Customer relationship management
- Adaptability and stress management
- Team collaboration
Languages
English
Professional
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Limited
Chinese (Cantonese)
Limited
References
References available upon request.
Certification
Cypress College - ESL Milestone - Pathway to Transfer: Social Science
Timeline
Personal Banker
Asia Commercial Joint Stock Bank
01.2008 - 12.2014
Bachelor of Arts - Banking And Finance
University of Economics Ho Chi Minh City
Associate of Arts - Mathematics
Cypress College