THERESA CLARK
Newport Beach,CA
Summary
Dynamic professional with a proven track record at Nordstrom Rack, excelling in luxury sales and customer relationship management. Recognized for increasing revenue through effective communication and attention to detail. Skilled in POS systems and conflict resolution, I thrive in fast-paced environments, delivering exceptional service and fostering client loyalty. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and outstanding interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Security Assistant
Executive Event Services
Southern California
07.2022 - Current
- Delivered on-site safety and hospitality support at VIP events including music festivals and Segerstrom Theater productions
- Monitored guest entrances, conducted bag checks, and ensured crowd control with calm professionalism
- Engaged guests with friendly communication, often diffusing tension with empathy and a smile
Luxury Jewelry Sales Associate (Seasonal)
Nordstrom Rack Effy Boutique
Costa Mesa, USA
10.2023 - 05.2024
- Cultivated a loyal client base through personalized follow-up and expert guidance in fine jewelry selections
- Processed high-volume POS transactions and supported promotional campaigns during peak seasons
- Collaborated with the team to maintain luxury visual standards
- Assisted customers in selecting the perfect jewelry pieces, tailoring recommendations to individual preferences.
- Computed purchases and received and processed cash or credit payments.
- Ticketed, arranged, and displayed merchandise to promote sales.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Administrative & Sales Coordinator / Design Assistant
Art et Décor Tapestry
Newport Beach, USA
05.2010 - 04.2023
- Produced design proposals and secured high-end sales for historic French tapestries to boutique and hotel clients
- Maintained customer database and supported luxury procurement logistics
- Increased revenue by 35% through attention to detail, relationship-building, and clear communication
Certified Medical Assistant & Physical Therapy Aide
ProCare Work Injury Center
Huntington Beach, USA
04.2007 - 05.2010
- Assisted with exams, vitals, patient education, and referrals within a fast-paced rehabilitation clinic
- Verified insurance coverage, coordinated claims, and ensured accurate electronic health records
- Delivered compassionate, efficient care with a calm bedside manner
Education
Coursework in Healthcare Administration - Healthcare Admin
06-2011
Associate of Science - Healthcare
08-2006
- Completed healthcare Course
- xray tech
Skills
- Microsoft Office
- POS Systems
- Sales force CRM
- Phone Etiquette
- Scheduling
- Data Entry
- Event Safety Protocols
- Team Leadership
- Risk assessment
- Customer relationship management
- Cash handling procedures
- Visual merchandising
- Conflict resolution
- Effective communication
- Team collaboration
- Interpersonal skills
- Conflict de-escalation
- Verbal and written communication
- Multitasking
- Team leadership
- Employee and visitor screening
- Loss prevention
- Attention to detail
- Customer service
- Adaptable and flexible
- Communication skills
- Jewelry sales expertise
Multitasking and organization
Cash handling accuracy
Stock replenishment
Sales floor management
Returns processing
Merchandising expertise
Technical And Interpersonal Skills
- Microsoft Office
- POS Systems
- Salesforce CRM
- Phone Etiquette
- Scheduling
- Data Entry
- Event Safety Protocols
- Team Leadership
- Fluent in English
References
References available upon request.
Timeline
Luxury Jewelry Sales Associate (Seasonal) - Nordstrom Rack Effy Boutique
10.2023 - 05.2024
Security Assistant - Executive Event Services
07.2022 - Current
Administrative & Sales Coordinator / Design Assistant - Art et Décor Tapestry
05.2010 - 04.2023
Certified Medical Assistant & Physical Therapy Aide - ProCare Work Injury Center
04.2007 - 05.2010
Colorado Technical University - Coursework in Healthcare Administration, Healthcare Admin
Modern Technology School - Associate of Science, Healthcare