Brandon Kline
Brownsburg,IN
Summary
Adaptable professional specializing in proactive problem-solving and swift skill acquisition. Demonstrated strong work ethic and exceptional communication skills. Committed to supporting team initiatives and enhancing organizational success.
Overview
12
12
years of professional experience
Work History
DOT Courier
FedEx Ship Center
Indianapolis, US
05.2021 - Current
- Assisted in training new couriers on delivery protocols and safety measures.
- Communicated effectively with customers regarding delivery status and issues.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Interacted professionally with customers, collecting signatures and handling cash or electronic payments when necessary.
- Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
Ramp Agent
FedEx Express World Hub
Indianapolis, US
08.2015 - 05.2021
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Monitored weather conditions regularly in order to adjust operations accordingly when needed.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
- Participated in team meetings to discuss performance, safety, and operational improvements.
IT Intern
MSD of Wayne Township
07.2013 - 04.2015
- Assisted with technology implementation and maintenance.
- Performed diagnostic procedures in order to identify the root cause of customer issues and make accurate repair recommendations.
- Consulted blueprints and repair manuals to complete high-quality repairs and return optimal functionality.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Went to each school site and completed work orders in a timely and efficient manner based on urgency.
Education
High School Diploma -
Avon High School
Avon, IN05.2014
Skills
- Logistics optimization
- Records management
- Customer engagement
- Time management
- Workload distribution
- Team collaboration
- Solution-oriented mindset
- Training and development
- Effective communication
Awards
Bravo-Zulu, 02/01/18, The Bravo Zulu award, derived from the U.S. Navy signal meaning 'well done,' is distributed to individuals within FedEx for outstanding performance beyond normal job expectations. Managers reward employees for outstanding efforts and achievement on the spot.
Timeline
DOT Courier
FedEx Ship Center
05.2021 - Current
Ramp Agent
FedEx Express World Hub
08.2015 - 05.2021
IT Intern
MSD of Wayne Township
07.2013 - 04.2015
High School Diploma -
Avon High School