Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Adient
References
Timeline
Generic

Kalani Smith

Columbia,TN

Summary

Highly reliable with experience in courier and messenger services, adept at managing time-sensitive deliveries and maintaining confidentiality of sensitive documents. Possess strong navigational skills and knowledge of local routes, ensuring efficient delivery times. Demonstrated ability to communicate effectively with clients and maintain detailed records of deliveries. Improved operational efficiency by optimizing delivery routes based on traffic patterns and client preferences.

Overview

13
13
years of professional experience
1
1
Certification

Work History

DOT Courier

Federal Express
Nashville, TN
02.2020 - 08.2023
  • Assisted in resolving customer complaints or issues in a timely fashion.
  • Interacted professionally with customers, collecting signatures and handling cash or electronic payments when necessary.
  • Performed routine vehicle inspections before and after each shift to ensure operational safety.
  • Performed regular maintenance checks on trucks according to company guidelines.
  • Answered customer questions on courier features of service, keeping customers informed about company and services.
  • Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
  • Verified accuracy of cargo before loading it onto the truck.
  • Followed safety precautions when loading, unloading packages into, out of vehicle.
  • Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
  • Met deadlines while adhering to DOT regulations regarding hours of service.
  • Quickly responded to customer inquiries to improve business relationships.
  • Loaded and unloaded vehicle with packages, ensuring secure and organized arrangement to prevent damage.

Production Worker

Adient
Murfreesboro, TN
11.2010 - 09.2017
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Hand-assembled needed parts with bolts and screws.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Met or exceeded target for on-time customer shipments.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Followed safety protocols while operating machines and equipment.
  • Communicated with team members regarding tasks assigned during shift.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

High School Diploma -

Oakland High
Murfreesboro, TN
05-2002

Skills

  • Vehicle inspection
  • Cargo verification
  • Route optimization
  • Customer service
  • Payment processing
  • Vehicle maintenance
  • Time management
  • Deadline management
  • Hazmat protocols
  • Supply management
  • Logistics and transportation
  • Written communication
  • Decision-making
  • Punctuality and reliability
  • Excellent driving skills
  • Physical stamina

Accomplishments

  • Safe driver award
  • On time attendance awards
  • 5s saftey award

Certification

  • CDL class A

Adient

  • I was apart of the core team. We launched the new seats for rouge cars.

References

References available upon request.

Timeline

DOT Courier

Federal Express
02.2020 - 08.2023

Production Worker

Adient
11.2010 - 09.2017

High School Diploma -

Oakland High

Similar Profiles

CREATE PROFILE
Kalani Smith