Nicholas Matemadanda
Dallas,TX
Summary
Detail-oriented DOT courier with expertise in route planning, customer service, and safety compliance. Proven ability to optimize delivery processes and enhance client satisfaction through effective communication and problem-solving.
Overview
3
3
years of professional experience
Work History
DOT Courier
Federal Express
Addison, TX
06.2023 - Current
- Operated delivery vehicles safely to ensure timely package distribution.
- Managed route planning to optimize delivery efficiency and minimize delays.
- Communicated effectively with customers regarding shipment status and delivery schedules.
- Maintained accurate records of deliveries and pickups for compliance purposes.
- Maintained accurate records of pick-ups and deliveries, ensuring proper documentation and adherence to DOT regulations.
- Monitored vehicle maintenance needs, reporting issues promptly for resolution.
- Collaborated with team members to streamline logistics processes and improve service quality.
- Implemented best practices for package handling to reduce damage during transit.
- Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
- Enhanced delivery efficiency by optimizing routes and utilizing advanced GPS navigation systems.
- Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
- Utilized electronic logging devices to track hours of service accurately, ensuring compliance with DOT regulations and avoiding potential fines or penalties.
- Demonstrated excellent customer service skills at each pick-up and delivery location, fostering positive relationships with clients and representing the company professionally.
- Completed daily vehicle inspections to ensure compliance with safety regulations and identify potential maintenance needs promptly.
- Operated vehicle safely in highly congested areas with no traffic violations.
Package Handler
Federal Express
Addison, TX
11.2022 - 06.2023
- Operated machinery for efficient package sorting and processing.
- Collaborated with team members to optimize workflow and reduce delays.
- Ensured compliance with safety protocols during package handling operations.
- Collaborated with team members to ensure timely processing of packages in high-demand environments.
- Monitored package flow and resolved discrepancies to maintain accuracy in deliveries and shipments.
- Ensured timely deliveries by loading and unloading trucks with precision and speed.
- Demonstrated flexibility in shift assignments as needed, working weekends or overtime hours when required for operational support or peak periods.
- Prevented accidents by adhering to safety protocols during all aspects of the package handling process.
- Enhanced accuracy of deliveries by verifying addresses on received packages against company database records before shipping out.
Education
Diploma in Stores Management& Stock Control
The British College Of Professional Management CPM
London United Kingdom01-2005
No Degree - Diploma in Personnel Management &Industrial
The British College of Professional Management CPM
London United Kingdom11-2005
No Degree - Diploma in Stores Management& Stock Control
The British College Of Professional Management CPM
London United Kingdom01-2005
No Degree - Marketing Management And Public Relations
London Chamber of Commerce And Industry LCCI
London United Kingdom12-1999
High School Diploma -
Silveira High School
Masvingo Zimbabwe11-1996
Skills
- Package handling
- Loading and unloading
- Heavy lifting
- Warehouse operations
- Safety procedures
- Defensive driving
- Vehicle inspection
- Route planning
- GPS navigation
- Deadline management
- Hazardous materials handling
- Vehicle maintenance
- Delivery scheduling
- Pallet jack use
- Vehicle cleaning
- Customer service
- Problem-solving
- Time management
- Excellent driving skills
- Attention to detail
- Time sensitive deliveries
- GPS and route planning
- Package delivery and Pick-up
- Valid Driver's license
- Decision-making
- Sorting
FedEx Express Bravo Zulu Award
Its a monetary award given to employees in recognition of their outstanding perfomance based on your attitude, work ethic and dedication in every duty assigned by the manager.
Languages
English
Professional Working
Timeline
DOT Courier
Federal Express
06.2023 - Current
Package Handler
Federal Express
11.2022 - 06.2023
Diploma in Stores Management& Stock Control
The British College Of Professional Management CPM
No Degree - Diploma in Personnel Management &Industrial
The British College of Professional Management CPM
No Degree - Diploma in Stores Management& Stock Control
The British College Of Professional Management CPM
No Degree - Marketing Management And Public Relations
London Chamber of Commerce And Industry LCCI
High School Diploma -
Silveira High School