Brandon Knapp
Vancouver,WA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations. Seeking a steady part-time position while attending community college.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Regal Cinemas
Vancouver, WA
11.2023 - 01.2025
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Created and distributed employee work schedules in accordance with labor laws.
- Monitored employee attendance records, timekeeping, and payroll information.
Senior Team Leader
Regal Cinemas
Vancouver, WA
05.2023 - 11.2023
- Developed strategies for improving customer service levels, productivity and efficiency.
- Coached, mentored and trained team members on their roles and responsibilities.
- Monitored staff performance through observation, audits and reports.
- Held small meetings to review progress against goals and objectives.
Team Lead
Regal Cinemas
Vancouver, WA
05.2022 - 05.2023
- Delegated work assignments and prioritized tasks.
- Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality and conformance.
Floor Staff Member
Regal Cinemas
Vancouver, WA
10.2021 - 05.2022
- Engaged positively with each customer.
- Counted cash, made change and stored passes and receipts to maintain an organized and balanced cash register drawer.
- Stayed up to date on promotions, payment policies and security practices.
- Helped customers sign up for loyalty programs.
Education
High School Diploma -
Mountain View High School
Vancouver, WA06.2019
Clark College
Vancouver, WASkills
- Troubleshooting
- Friendly, positive attitude
- Patience and empathy
- Self motivation
- Active listening
- Supervision and leadership
- Training
- Employee scheduling
- Critical thinking
- Customer service
- Cash handling
- Effective customer upselling
Timeline
Assistant Manager
Regal Cinemas
11.2023 - 01.2025
Senior Team Leader
Regal Cinemas
05.2023 - 11.2023
Team Lead
Regal Cinemas
05.2022 - 05.2023
Floor Staff Member
Regal Cinemas
10.2021 - 05.2022
High School Diploma -
Mountain View High School
Clark College
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