BRANDON KOUR
Novi,MI
Overview
3
3
years of professional experience
Work History
Network Operation Center Engineer
Rehmann
01.2022 - Current
- Pioneer automation initiatives to enhance deployment, monitoring, and system resilience for 100+ clients.
- Manage end-to-end responsibilities for OS, software, and hardware systems
- Administer and monitor virtual server environments, including Azure, Hyper-V, and VMware, ensuring their stability
- Conduct real-time security analysis with SentinelOne enabling rapid and precise incident detection while possessing expertise to secure client infrastructure following attack.
- Orchestrate robust backup and recovery strategies utilizing Veeam and Barracuda.
System Administrator
AvaSure
05.2021 - 12.2021
- Guide support teams for network troubleshooting at customer sites, ensuring efficient issue resolution.
- Quickly addressed customer inquiries, resolving technical issues over phone with focus on customer satisfaction.
- Analyzed data and generated reports to identify recurring malfunctions, proactively addressing issues to minimize disruptions.
- Collaborated closely with cross-functional teams to implement system enhancements, optimizing overall network performance and reliability.
Education
Bachelor of Science: Information Computer Systems -
Grand Valley State University
Allendale, MI12.2021
Skills
- Network Security
- Scripting & Automation
- Backup & Recovery
- Server Administration
- Incident Response
- Virtual and Cloud Technologies
- Monitoring & Performance Tuning
- Dependable & Responsible
- Analytical & Critical Thinking
- Communication and Team Collaboration
Projects
- Migration from Carbonite to Veeam: Led the migration of all clients from Carbonite to Veeam, involving the setup of Dell PowerEdge R730XD servers with ESXi, VM deployment, and Veeam deployment secured by SentinelOne.
- Backend Patching System Development: Spearheaded the creation of a comprehensive backend patching system using ConnectWise Policies and packages for over 100 clients, achieving a remarkable 95% patch compliance rate.
- Automation with PowerShell Scripts: Developed and implemented custom PowerShell scripts to automate ticket processes, significantly improving efficiency and reducing manual workload.
- Security Measures and Breach Prevention: Played a key role in preventing potential client breaches by conducting thorough audits of Active Directory accounts and reviewing firewall rules for secure remote connection port access.
Timeline
Network Operation Center Engineer
Rehmann
01.2022 - Current
System Administrator
AvaSure
05.2021 - 12.2021
Bachelor of Science: Information Computer Systems -
Grand Valley State University