Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Brandon LaRosa

Fort Worth,TX

Summary

Organized and dependable professional, committed to continuous improvement through effective systems and processes. Demonstrates compassion and leadership by coaching peers to achieve their highest potential. Embraces daily progress, and maintains a focused, present, and goal-oriented mindset to consistently achieve objectives.

Overview

7
7
years of professional experience

Work History

Manager of US Tour and Elite Player Engagement

Trackman
Lake Worth, TX
01.2024 - Current
  • Empower Tour players to achieve peak performance through the use of state-of-the-art technology.
  • Lead, train, and manage team members to master product knowledge and positively impact the games of others.
  • Educate coaches globally, equipping them with advanced Trackman expertise to benefit both beginner and professional golfers.
  • Travel extensively to engage with Tour and Elite Amateur players, demonstrating the value and capabilities of Trackman technology.

PGA and Korn Ferry Tour Operations/Support

Trackman
Scottsdale, USA
01.2022 - 01.2024
  • Travel nationwide to educate and support professional golfers on product usage at weekly tournaments.
  • Cultivate and maintain strong relationships with players to enhance their performance and expand product reach to the general public.
  • Organize and manage monthly travel schedules to optimize the experience of professional golfers at every Tour event.
  • Maintain sales records, generate weekly reports, and provide ongoing support to all professional golfers utilizing the product.

Customer Operations and Technical Support Specialist

Trackman
Scottsdale, USA
06.2021 - 01.2022
  • Delivered exceptional client support by promptly responding to calls, emails, and chats to ensure an outstanding customer experience.
  • Analyzed data and implemented strategies to enhance overall product satisfaction.
  • Identified client needs by observing user behavior, collecting feedback, and following up on newly released features.
  • Provided comprehensive software and hardware support, troubleshooting and resolving technical issues for clients.

Head Golf Coach

Pinnacle High School
Phoenix, USA
06.2021 - 12.2021
  • Developed athletes into successful players by coaching golf course strategy, refining individual skills, and fostering team cohesion.
  • Delivered training, mentorship, and guidance to prepare athletes for matches, tournaments, and long-term personal development.
  • Planned, organized, and led practice sessions and tournament schedules to maximize team performance.
  • Equipped athletes with essential skills and resources to prepare them for success beyond high school golf.

Club Fitter

PGA Tour Superstore
Scottsdale, USA
02.2019 - 06.2021
  • Provided expert product knowledge and professional recommendations tailored to customers’ talent, skill level, and golf swing data.
  • Delivered personalized, one-on-one golf fitting experiences to ensure optimal customer satisfaction.
  • Ensured exceptional customer service by identifying appropriate products, offering creative solutions, and delivering measurable performance improvements to maximize sales.
  • Assisted colleagues with daily operations and supported all walk-in customers outside of scheduled appointments.

Club Builder/Customer Service

PGA Tour Superstore
Scottsdale, USA
02.2018 - 02.2019
  • Assembled, repaired, and disassembled golf equipment to meet precise specifications.
  • Collaborated with customers to ensure equipment was customized to their individual preferences.
  • Managed all special orders, inventory replacements, and club repair documentation processed through the service department.
  • Provided comprehensive customer service from the service counter, assisting clients with all equipment-related needs.

Education

Bachelor's degree - Business Administration with Concentration in Sports Management

Arizona Christian University
Glendale, AZ
05.2021

Skills

  • Organizer
  • Communicating
  • Interpersonal relationships
  • Coaching
  • Sales
  • Problem solving
  • Training
  • Listener

Timeline

Manager of US Tour and Elite Player Engagement

Trackman
01.2024 - Current

PGA and Korn Ferry Tour Operations/Support

Trackman
01.2022 - 01.2024

Customer Operations and Technical Support Specialist

Trackman
06.2021 - 01.2022

Head Golf Coach

Pinnacle High School
06.2021 - 12.2021

Club Fitter

PGA Tour Superstore
02.2019 - 06.2021

Club Builder/Customer Service

PGA Tour Superstore
02.2018 - 02.2019

Bachelor's degree - Business Administration with Concentration in Sports Management

Arizona Christian University

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