Dynamic leader with a proven track record at Ashley Furniture Homestore, enhancing customer experience through innovative store layout design and merchandise presentation. Excelled in retail operations, demonstrating exceptional problem-solving abilities and creative vision. Mentored teams to exceed sales goals, leveraging multitasking and time management skills for optimal performance.
Overview
7
7
years of professional experience
Work History
Visual Merchandising Manager
Ashley Furniture Homestore
05.2024 - Current
Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
Oversaw visual merchandising for new store openings and store collateral change-outs.
Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
Analyzed customer feedback and sales data to adjust visual merchandising strategies for optimal performance.
Maximized floor space utilization by creating innovative layouts for merchandise placement that optimized the shopping experience.
Operations Manager
Ashley Furniture Homestore
01.2021 - 05.2024
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Operations Associate
Ashley Furniture Homestore
01.2018 - 01.2021
Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
Followed shipping and receiving procedures for goods and materials.
Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Collaborated with cross-functional teams to achieve project goals and meet deadlines.
Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Education
High School Diploma -
Tottenville High School
Staten Island, NY
06-2018
Skills
Customer experience / service
Merchandise presentation
Creative vision
Retail operations
Store layout design
Customer service
Problem-solving abilities
Multitasking
Time management
Operations management
Team leadership
Verbal and written communication
Timeline
Visual Merchandising Manager
Ashley Furniture Homestore
05.2024 - Current
Operations Manager
Ashley Furniture Homestore
01.2021 - 05.2024
Operations Associate
Ashley Furniture Homestore
01.2018 - 01.2021
High School Diploma -
Tottenville High School
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