Brandon Le
Summary
Reliable and hardworking individual with experience in fast-paced customer service environments. As a busser, I learned the importance of teamwork, organization, and providing a positive experience for customers. While attending college, I taught myself how to cut hair and began working as a barber to earn income and support myself. Through barbering, I developed strong communication skills, attention to detail, and the ability to build trust with clients. I'm a quick learner who takes initiative, adapts well to new challenges, and is committed to delivering quality work in everything I do.
Overview
5
5
years of professional experience
Work History
Barber
Self-employeed
Cheney - Kennewick, Washington
12.2022 - Current
- Built strong relationships with clients through excellent communication and service.
- Managed appointment scheduling and client records efficiently for smooth operations.
- Educated clients on proper hair maintenance and styling techniques after services.
- Maintained a clean and organized workspace to ensure client safety and comfort.
Busser
LU LU Craft Bar & Kitchen
Richland, Washington
06.2024 - 09.2024
- Maintained a clean, organized, and welcoming environment by efficiently clearing, sanitizing, and resetting tables.
- Assisted food runners and servers by delivering dishes, beverages, and supplies.
- Monitored and restocked dining room stations with utensils, napkins, condiments, and other essential supplies.
- Provided a positive guest experience through attention to detail, professionalism, and effective communication.
- Strong time management and multitasking abilities in a fast-paced, customer-focused environment.
Referee
Columbia Basin Youth Football
Kennewick, Washington
04.2022 - 08.2022
- Managed player conduct to ensure fair play and sportsmanship.
- Enforced game rules and regulations during youth football matches.
- Observed game dynamics to make timely, accurate calls.
Cashier
Walmart
Kennewick, Washington
06.2021 - 10.2021
- Operated cash register and processed customer transactions efficiently, ensuring a smooth checkout experience.
- Handled cash, credit, and gift card payments accurately during shifts.
- Assisted customers with product inquiries and provided excellent service.
- Greeted customers and addressed questions about products and services, enhancing overall customer satisfaction.
- Maintained cleanliness and organization of checkout area, contributing to a welcoming atmosphere for customers.
- Answered customer questions and provided store information.
Education
Bachelor of Arts - Criminal Justice
Eastern Washington University
Cheney, WA06-2026
Skills
- Customer service
- Client relationship management
- Appointment scheduling
- Time management
- Effective communication
- Relationship building
- Conflict resolution
- Critical thinking
- Quick learner
- Trend expert
Languages
Vietnamese
Native/ Bilingual
Timeline
Busser
LU LU Craft Bar & Kitchen
06.2024 - 09.2024
Barber
Self-employeed
12.2022 - Current
Referee
Columbia Basin Youth Football
04.2022 - 08.2022
Cashier
Walmart
06.2021 - 10.2021
Bachelor of Arts - Criminal Justice
Eastern Washington University