Cindy Villa
Phoenix,AZ
Summary
Barber known as excellent listener and communicator. Works hard to make client's experience positive. Offers professional barbering services including straight-razor shaves, haircuts and beard trims.
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Barber
Katrine Barbershop
, AZ
01.2019 - Current
- Greeted customers, provided consultation services and identified customer needs.
- Established a professional relationship with clients by providing quality haircuts and styling services.
- Provided hair care advice, including product recommendations and styling tips.
- Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
- Performed various cuts, trims and shaves using clippers, scissors and razors.
- Communicated effectively with customers to create a pleasant experience.
- Managed cash register transactions accurately.
- Sanitized workstations and salon equipment to reduce risk of infection.
Retail Sales Associate
Burlington
Phoenix, Arizona
06.2014 - 01.2019
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Organized displays to attract customers and promote sales.
- Stocked shelves with merchandise according to company standards.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Created price tags and merchandise signs for new items.
- Greeted customers to determine wants or needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Exchanged merchandise for customers and accepted returns.
Education
High School Diploma -
Sierra Linda High School
Tolleson, AZ05-2015
Skills
- Industry Trends
- Familiar with relaxers
- Straight razor shaving
- Outstanding customer service
- Work area sanitation
- Cleaning and sanitation
- Professional manner
- Customer service excellence
- Friendly and Outgoing
- Positive and professional
- Customer Assistance
- Flexible Schedule
- Customer Needs Assessment
- Business development understanding
- Customer Service
- Problem-solving abilities
- Excellent communication skills
- Multi-tasking strength
- Time Management
- Outgoing Personality
- Listening Skills
- Written and oral communication skills
Timeline
Barber
Katrine Barbershop
01.2019 - Current
Retail Sales Associate
Burlington
06.2014 - 01.2019
High School Diploma -
Sierra Linda High School