Brandon Long
Saint Augustine,FL
Summary
Dynamic professional with a proven track record in customer engagement and problem-solving, honed across roles from Harley Davidson Motor to the United States Marine Corp. Excelled in fostering client relationships and teamwork, significantly enhancing customer satisfaction and operational efficiency. Skilled in customer service and meticulous time management, achieving results through dedication and strategic skill application.
Overview
14
14
years of professional experience
Work History
Retail Sales Associate
Harley Davidson Motor
12.2019 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Lawn Maintenence Worker
Elliott Enterprises
05.2014 - 08.2019
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Enhanced lawn quality by implementing fertilization and weed control techniques.
- Developed strong relationships with clients by providing consistent communication and updates on project progress, fostering trust and loyalty.
- Improved overall appearance of properties through regular maintenance tasks such as pruning, mulching, and planting seasonal flowers.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Maintained routine landscaping schedules to boost lawn health.
- Reduced client complaints with efficient mowing and trimming of lawns, resulting in increased customer satisfaction.
- Contributed to a positive work environment by maintaining a professional attitude and collaborating effectively with team members.
Rifle Salesman
Sniper Co
02.2013 - 10.2013
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Managed inventory and purchasing products
0311 Infantry Rifleman
United Stanes Marine Corp
02.2009 - 10.2012
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Participated in joint exercises with other military branches to foster teamwork and improve overall combat effectiveness.
- Increased operational efficiency through meticulous planning and execution of missions in various environments.
- Operated advanced communication systems to maintain situational awareness among team members during complex operations.
- Enhanced team performance by conducting regular training sessions on tactics and techniques.
- Performed essential maintenance tasks on individual weapons systems to ensure optimal reliability during critical missions.
- Improved unit readiness by participating in rigorous physical fitness programs and maintaining high standards of personal discipline.
Plaster Technician
Fred Toenges Shoes
05.2006 - 12.2008
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Made plaster molds of feet and limbs for prosthetic casting
Education
Core 40 -
North Side Hogh School
Fort Wayne, IN05.2009
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Customer Engagement
Timeline
Retail Sales Associate
Harley Davidson Motor
12.2019 - 03.2020
Lawn Maintenence Worker
Elliott Enterprises
05.2014 - 08.2019
Rifle Salesman
Sniper Co
02.2013 - 10.2013
0311 Infantry Rifleman
United Stanes Marine Corp
02.2009 - 10.2012
Plaster Technician
Fred Toenges Shoes
05.2006 - 12.2008
Core 40 -
North Side Hogh School
Similar Profiles
Reginald BellReginald Bell
Driver/porter at Harley Davidson MotorDriver/porter at Harley Davidson Motor
Ranse SantiagoRanse Santiago
Porter at Harley Davidson MotorPorter at Harley Davidson Motor
Chai XiongChai Xiong
Material Specialist at Harley Davidson MotorMaterial Specialist at Harley Davidson Motor
Amber GreenhillAmber Greenhill
Digital Support and ECommerce Specialist at Harley-Davidson Motor CompanyDigital Support and ECommerce Specialist at Harley-Davidson Motor Company
JUSTIN MARINEJUSTIN MARINE
Library Outreach Specialist at St. Johns County GovernmentLibrary Outreach Specialist at St. Johns County Government