Brandon Luquin
Arlington
Summary
Highly motivated professional with a strong work ethic, and exceptional attention to detail. Currently pursuing a business degree, and committed to organizational success through continuous skill development and dedication. Recognized for upholding high ethical standards, and consistently delivering quality results across all responsibilities.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Driver Supervisor
Insomnia Cookies
Grand Prairie
10.2024 - Current
- Supervised daily operations to ensure timely delivery of products to customers.
- Monitored driver adherence to safety protocols and compliance regulations.
- Communicated effectively with team members to resolve operational issues promptly.
- Trained new drivers on company policies and procedures to ensure smooth onboarding.
- Developed and maintained positive relationships with local vendors and partners.
- Maintained professional relationships with customers by providing prompt delivery services.
- Provided feedback on employee performance and identified areas of improvement.
- Resolved customer complaints in a professional manner.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
Shift Leader
Chick Fil A
Arlington
02.2021 - 07.2024
- Motivated employees to optimize team performance.
- Communicated, trained and promoted quality standards to team members.
- Planned and supervised job task assignments, upholding quality standards.
- Executed cash management duties with POS and shift reports.
- Fostered positive work environment through team-building activities and motivational techniques.
- Assessed team performance to encourage productivity.
- Communicated with other shift leaders to share important information or concerns.
- Assigned tasks to employees based on their skills and abilities.
- Assisted in hiring process by interviewing potential candidates for open positions.
- Completed daily paperwork, including sales reports and employee performance evaluations.
- Coordinated workflow and maintained schedules to improve efficiency.
- Trained new staff members on job duties and company policies.
- Resolved customer complaints to maintain positive relationships.
Sales Associate
Footlocker
Arlington
09.2019 - 01.2021
- Assisted customers with sales and service needs.
- Promoted products by tracking offerings and prices.
- Helped customers navigate store, complete sales, and process returns.
- Built attractive displays and merchandised products.
- Recommended merchandise to suit customer budget and preferences.
- Drove sales success by building displays and merchandising products.
- Overcame customer objections using product demonstrations.
- Secured consistent customer sales with knowledgeable, friendly support.
Education
Business Administration
The University of Texas At Arlington
Arlington, Texas, TX08-2027
Associate of Arts -
Tarrant County College
Arlington, TexasHigh School - Media Tech
Dubiski Career High School
Grand Prairie, TexasSkills
- Team leadership
- Interpersonal skills
- Teamwork and collaboration
- Excellent communication
- Staff training and development
- Policy enforcement
- Problem-solving abilities
- Team coordination
- OSHA regulations compliance
- Customer service
- Relationship building
- Professionalism
- Quality control
- Physical stamina
Certification
Adobe Premiere Pro – Certified
Languages
- English, Native
- Spanish, Fluent
Timeline
Driver Supervisor
Insomnia Cookies
10.2024 - Current
Shift Leader
Chick Fil A
02.2021 - 07.2024
Sales Associate
Footlocker
09.2019 - 01.2021
Business Administration
The University of Texas At Arlington
Associate of Arts -
Tarrant County College
High School - Media Tech
Dubiski Career High School