Brandon Luzanilla
San Antonio,TX
Summary
Detail-oriented and highly organized professional with a strong background in field service, technical operations, and customer service. Successfully manages complex workflows, efficiently solves problems, and ensures project success while upholding safety standards. Thrilled to bring a 'can-do' attitude and strong work ethic to a Construction Management role, dedicated to delivering quality results, fostering teamwork, and contributing to the long-term growth of the home-building industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Service Technician
CPS Energy
10.2023 - Current
- - Coordinate and complete10-15 gas service orders daily, ensuring safety and compliance with company standards
- - Inspect and report unsafe conditions for meters, piping, and curb-boxes while maintaining accurate data records
- - Resolve customer concerns and complaints while delivering high-quality service and maintaining safety
Drop Bury Technician
TAK Communications
10.2021 - 10.2023
- - Installed and buried drops according to specifications, ensuring no damage to utilities or customer equipment
- - Operated trenching and boring equipment to complete tasks efficiently
- - Restored worksites to original conditions and maintained clear communication with customers
Technician
Directv
09.2015 - 11.2020
- - Installed and serviced satellite systems, educating customers on system features and functionality
- - Worked in diverse environments, including heights, attics, crawl spaces, and outdoor settings, while adhering to safety protocols
- - Delivered exceptional customer service, resolving technical issues and ensuring full satisfaction
Education
High School Diploma - undefined
Highland High School
San Antonio, TX08.2013
Skills
- - Project Coordination & Time Management
- - Customer Service & Client Relations
- - Problem-Solving & Decision-Making
- - Safety Standards Compliance
- - Data Entry & Reporting
- - Communication (Bilingual: English & Spanish)
- - Equipment Operation (Trenching, Boring, Heavy Lifting)
- - Technical Proficiency: Microsoft Office Suite, Mac OS, Windows
Certification
- - Foundations of Project Management (Coursera, November2024)
- Certificate URL: https://www.coursera.org/account/accomplishments/certificate/U2KVL88BDPZ9
- - Foundations of Cybersecurity (Coursera, October2023)
Additional Strengths
- - Quick learner with excellent hand skills and adaptability to new environments.
- - Proactive, reliable, and committed to teamwork and professional growth.
- - Experienced in handling physically demanding tasks and dynamic work environments.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Field Service Technician
CPS Energy
10.2023 - Current
Drop Bury Technician
TAK Communications
10.2021 - 10.2023
Technician
Directv
09.2015 - 11.2020
High School Diploma - undefined
Highland High School
- - Foundations of Project Management (Coursera, November2024)
- Certificate URL: https://www.coursera.org/account/accomplishments/certificate/U2KVL88BDPZ9
- - Foundations of Cybersecurity (Coursera, October2023)
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