Summary
Overview
Work History
Education
Skills
Projects
Languages
Timeline
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Brandon Magadan

Collinsville,Illinois

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

6
6
years of professional experience

Work History

Bartender

Cheesecake Factory Inc
10.2022 - Current
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Server

Cheesecake Factory Inc
11.2019 - 10.2022
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Host

Cheesecake Factory Inc
11.2018 - 11.2019
  • Supported needs of 18- person wait staff who attended to specific needs of countless customers daily for the restaurant with social relevancy and intentionality.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assisted managers with quickly resolving service- and food-related issues.

Busser

Cheesecake Factory Inc
05.2018 - 11.2019
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Trained new staff in bussing and cleaning procedures.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.

Education

Bachelor of Science - Computer Science

Southern Illinois University Edwardsville
Edwardsville, IL
12.2022

Associate of Science - Computer Science

Southwestern Illinois College
Belleville, IL
01.2020

High School Diploma -

Collinsville High School
Collinsville, IL
05.2018

Skills

  • Memory retention
  • Friendly and Patient
  • Active Listening
  • Attention to Detail
  • Problem-Solving
  • Creative Issue Resolution
  • Customer Service
  • Error Detection

Projects

  • A Student Record Information System-https://drive.google.com/drive/folders/1GbzuMp6DexpzPhKiNNUUyFzGrK8YmBE6?usp=sharing
  • Billing System-https://drive.google.com/file/d/1GaXI5Ly21-tHbYT6UKl2rif4WyjymiHU/view?usp=sharing
  • Inventory Management System-https://drive.google.com/file/d/1tQL1fd50wUoZAOHmc4o6otP57-C9ULJp/view?usp=sharing
  • School Library-https://drive.google.com/file/d/1VFXdsPbZFzTm0vyMf_pHF4TdVMkF4CWM/view?usp=sharing
  • Simple Chatbot-https://drive.google.com/file/d/1AQCknHDYINs3byRrOur05nBaTl2mvTx2/view?usp=sharing

Languages

Spanish
Native or Bilingual
Java
Limited Working
C+
Limited Working
Python
Full Professional

Timeline

Bartender

Cheesecake Factory Inc
10.2022 - Current

Server

Cheesecake Factory Inc
11.2019 - 10.2022

Host

Cheesecake Factory Inc
11.2018 - 11.2019

Busser

Cheesecake Factory Inc
05.2018 - 11.2019

Bachelor of Science - Computer Science

Southern Illinois University Edwardsville

Associate of Science - Computer Science

Southwestern Illinois College

High School Diploma -

Collinsville High School

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Brandon Magadan