Brandon Matthews
North Las Vegas, Nevada, United States,NV
Summary
Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
Overview
3
3
years of professional experience
Work History
Security Officer
Downtown Grand Hotel & Casino
Las Vegas, NV
02.2024 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
Sporting Goods Department Manager
C-A-L Ranch Stores
Las Vegas, NV
02.2023 - 01.2024
- Developed and implemented strategies to improve customer service experience in the department.
- Monitored inventory levels of sporting goods products, ensuring adequate supplies were available for customers.
- Conducted regular performance reviews of staff members within the department.
- Provided guidance and training to new employees on product knowledge and customer service techniques.
- Maintained a clean, safe, and organized work environment to ensure efficient operations.
- Analyzed sales data and developed plans to increase store profits from the sporting goods department.
- Organized promotional activities such as special events or discount offers to attract more customers.
- Coordinated with vendors for purchasing merchandise for the department based on market trends and customer demand.
- Collaborated with other departments within the store to ensure smooth operations throughout all areas of business.
- Held monthly meetings with team members to discuss updates on policies, procedures, goals.
Firearms Distribution Sales
MSR Distribution / K-VAR
Las Vegas, NV
10.2021 - 12.2022
- Analyzed customer needs and preferences, identified target markets and developed pricing strategies.
- Developed and maintained relationships with key customers and strategic partners.
- Monitored market trends, researched competitors' products and services, and recommended product changes as needed.
- Collaborated with marketing teams to develop promotional campaigns that increased product awareness among potential customers.
- Identified opportunities for process improvement within the organization's distribution network.
- Achieved sales and margin targets consistently by effectively managing personal and group objectives.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
Education
Bachelor of Arts - Graphic Design And Animation
Southern New Hampshire University
Hooksett, NHSkills
- Sales Promotions
- Accessory Sales
- Product Demonstration
- Firearms knowledge
- Background Checks
- Store maintenance
- Inventory Management
Timeline
Security Officer
Downtown Grand Hotel & Casino
02.2024 - Current
Sporting Goods Department Manager
C-A-L Ranch Stores
02.2023 - 01.2024
Firearms Distribution Sales
MSR Distribution / K-VAR
10.2021 - 12.2022
Bachelor of Arts - Graphic Design And Animation
Southern New Hampshire University
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