Brandon Matthews
North Charleston,SC
Summary
Dynamic and detail-oriented professional with extensive experience at Francis Marion Hotel, excelling in housekeeping and team building. Proven ability to enhance guest satisfaction through effective scheduling and planning. Skilled in inventory control and employee motivation, consistently achieving high standards in cleanliness and operational efficiency.
Overview
12
12
years of professional experience
Work History
Housemen Supervisor
Francis Marion Hotel
Charleston, SC
08.2022 - Current
- Supervised daily operations of housekeeping staff, ensuring high standards of cleanliness and guest satisfaction.
- Trained and mentored new team members on hotel policies and cleaning procedures.
- Collaborated with the management team to establish goals, performance expectations, and quality standards for housemen staff.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Server Assistant
Poogan's Porch
Charleston, SC
01.2025 - 05.2025
- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas to ensure a pleasant dining experience.
- Supported kitchen staff by restocking supplies and preparing ingredients during busy shifts.
- Collaborated with team members to streamline service operations and improve efficiency.
Prep Cook
Verde
04.2024 - 10.2024
- Prepared ingredients according to standardized recipes and specifications.
- Maintained cleanliness and organization of workstations and kitchen equipment.
- Assisted in inventory management, ensuring timely restocking of supplies.
- Collaborated with team members to meet daily production goals efficiently.
Housemen
Francis Marion Hotel
Charleston, SC
07.2017 - 08.2022
- Ensured cleanliness and organization of guest areas, delivering a welcoming environment.
- Assisted housekeeping staff in maintaining high standards of room presentation.
- Operated cleaning equipment efficiently to uphold hotel hygiene protocols.
- Collaborated with team members to streamline housekeeping operations and improve workflow.
Cashier
Sunoco
03.2014 - 07.2017
- Operated cash register and processed customer transactions efficiently.
- Maintained accurate cash drawer, ensuring proper change distribution.
- Assisted customers with inquiries, providing excellent service and support.
- Collaborated with team members to enhance store operations and customer experience.
Stocker
Save A Lot
01.2017 - 06.2017
- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Organized inventory to maintain cleanliness and accessibility throughout the store.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Operated pallet jack and other equipment safely during restocking processes.
Education
High School Diploma -
Stratford High School
Goose Creek, SC06.2011
Skills
- Scheduling and planning
- Health and safety
- Housekeeping
- Attention to detail
- Goal oriented
- Decision-making
- Training and mentoring
- Team building
- Safety protocols
- Employee motivation
- Inventory control
Timeline
Server Assistant
Poogan's Porch
01.2025 - 05.2025
Prep Cook
Verde
04.2024 - 10.2024
Housemen Supervisor
Francis Marion Hotel
08.2022 - Current
Housemen
Francis Marion Hotel
07.2017 - 08.2022
Stocker
Save A Lot
01.2017 - 06.2017
Cashier
Sunoco
03.2014 - 07.2017
High School Diploma -
Stratford High School