Hi, I’m
Brandon McCarthy
Sr. Program Specialist
San Francisco,California
Summary
Reveling in interfacing with floor level personnel while simultaneously understanding an organization's goals at a macro level in order to help guide both short and long-term targets with developing solutions that alleviate pain points from the ground up to the executive level, and everything in between. Support day-to-day program operations with expertise in records management and resource coordination. Highly successful Project Manager proficient at executing financial administration, reporting, and scheduling functions. Strong management abilities with expertise in directing teams of professionals in high-volume settings. Proficient Program Manager with exceptional strengths in strategic planning, market forecasting, and staff development. Over 10+ years of experience creating new customer-focused programs that drive business development in the Warehouse Industry.
Overview
16
years of professional experience
Work History
Honeywell Intelligrated
Sr. Program Spealist
12.2021 - Current
Job overview
- Evaluating program operations, successes, and deficiencies to identify gaps in service delivery with recommend strategies to enhance processes and elevate results.
- Facilitating cross-functional team collaborations, fostering environments of continuous improvement and innovation.
- Determine customer needs and develop program initiatives according to preferences from small scale projects to large nation wide rollouts.
- Built strong relationships internally & externally with partners to secure resources and support necessary for program success.
- Developed, coordinated, and administered Pick & Put to Light programs for various teams.
- Achieved successful outcomes for multiple projects through effective project management and collaboration with stakeholders.
- Coordinating training sessions for multiple teams on new tools or methodologies, promoting culture of skills developing within the organization.
- Managing budgets effectively, ensuring optimal allocation of resources across various projects within the program portfolio.
- Interviewed and recommended new team members and vendors for hire.
Honeywell Intelligrated
Specialist Project Controller
08.2016 - 12.2021
Job overview
- Co-manage multiple implementations worth in excess of $20-30MM in revenue
- Perform multiple key roles in the management of the company's most significant account reporting directly to V.P
- Serve as the direct point-of-contact between customer and all internal departments - from executive management to technical support, and all third-party vendors & service providers
- Applied industry standard project management methodology (Stage-Gate) to display superior performance
- Manage implementation of automated order-fulfillment systems across the U.S; ongoing account management for more than 20 customers over 80 client sites
- Accountable for the management of Order Fulfillment projects valued in range from $10K to $5MM and approximately $1MM worth of direct revenue generation via aftermarket sales.
Intelligrated
Project Coordinator
12.2012 - 08.2016
Job overview
- Accountable for the management of Order Fulfillment projects valued in range from $10K to $5MM and approximately $1MM worth of direct revenue generation via aftermarket sales
- On-site responsibilities included systems testing and training, trouble-shooting hardware and software integration issues, system start-up support, and customer engagement management
- Provided direct support to Project Management team to ensure compliance with project life cycles.
Better Business Bureau ("BBB")
Creative Coordinator
09.2010 - 07.2012
Job overview
- Developed and implemented effected processes and procedures for finance
- Produced extensive reports on financial performance and web trafficking patterns
- Assisted managers with training their teams on new processes
- Advised clients on how to improve their business brand exposure and customer relations
- Streamlined electronic payment processing, reducing company and departmental costs by 25%
- Facilitated cross-organizational communication among departments with disparate functions.
Better Business Bureau ("BBB")
Account Manager
09.2008 - 09.2010
Job overview
- Led ongoing projects to attain more efficiency and lower costs when performing credit and checking account charges
- Assisted in training new staff on day-to-day tasks, ongoing assignments, and new implementations
- Managed over 2400 members with a base of 11,000+
- Handled incoming and outgoing calls, faxes, and e-mails for companies and consumers regarding major projects
- Coordinated client membership and maximized client advertisement opportunities through the use of BBB products, search optimization on Google, television commercials, and enhanced listings on the BBB website
- Prepared reports for follow-up with clients with inactive websites, invalid e-mail addresses, disconnected phone and fax numbers, returned mail, and expired or suspended licenses.
Skills
- JIRA
- Oracle
- Agile methodologies
- Microsoft Office
- Customer Service
- Program Management
- Resource Management
- Vendor Management
- Project Management
- Performance Assessments
- Group and individual instruction
- Pipeline Maintenance
Availability
See my work availability
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Available
monday
tuesday
wednesday
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friday
saturday
sunday
morning
afternoon
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Work Preference
Work Type
Full TimeTimeline
Sr. Program Spealist
Honeywell Intelligrated
12.2021 - Current
Specialist Project Controller
Honeywell Intelligrated
08.2016 - 12.2021
Project Coordinator
Intelligrated
12.2012 - 08.2016
Creative Coordinator
Better Business Bureau ("BBB")
09.2010 - 07.2012
Account Manager
Better Business Bureau ("BBB")
09.2008 - 09.2010
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