BRANDON MCCLANE
Indianapolis,IN
Summary
Results-driven sales manager with over 7 years of experience in product development, promotion, and optimization. Adept at building lasting client rapport through knowledgeable support and consistent service. Skilled in developing and implementing advanced marketing, prospecting, and merchandising strategies to achieve promotional goals. Proven track record in building networks and supporting branding objectives. Experienced team member who excels in collaborating with others to meet common goals. Familiar with project management and workflow optimization. Eager to leverage knowledge to support business and customer needs.
Overview
10
10
years of professional experience
Work History
Store Manager
T-Mobile
01.2023 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Lube Technician
Valvoline Instant Oil
03.2023 - 01.2024
- Created and maintained sales environment to support business objectives.
- Maintained professional network of potential clients and business opportunities.
- Prepared sales production reports for senior management.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Sales Manager
Metro by T-Mobile
02.2017 - 01.2023
- Opened the store, closed the store as well
- Make cash deposits to bank every morning
- Activated Cell phones, Took bill payments, Monitored inventory.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Achieved company growth and brand development through market expansion and sales.
Unloader
UPS
08.2018 - 12.2018
- Responsible for the successful transition of thousands of inbound and outbound packages, goods, and merchandise
- Loaded and unloaded packages varying in weight and size in a fast-paced, high-expectation environment (no room for error)
- Assisted in quality control through sorting hundreds of packages and ensuring correct location for shipment.
Customer Service Specialist
Walmart
01.2017 - 05.2018
- Focused in the electronics sales section of the organization
- Assisted in customer inquiries of products and cashier operations
Store Clerk
Kroger
05.2014 - 10.2016
- Participated in and executed multiple functions of daily store operations including, but not limited to: inventory unload, bagging groceries, cleaning, store maintenance, stocking, and product displays
- Engaged in person-to-person customer service activities to ensure successful customer experience and satisfaction
- Worked collaboratively with management staff and co-workers to complete ad-hoc, in-store projects and tasks – often while meeting tight timelines
Education
High School Diploma -
T.C. Howe High School
05.2014
Skills
- Customer Service
- Determination and Persistence
- Highly Dependable
- Communication
- Operational service provider who specializes in retail, stocking, and
- General maintenance operations As well as Security I'm a fresh mind in
- The workforce, I am eager to work hard and diligently in a challenging
- Interpersonal skills with my ability to complete fast-paced, physical
- Multitasking and Organization
- Problem-Solving
- Customer Relations
Timeline
Lube Technician
Valvoline Instant Oil
03.2023 - 01.2024
Store Manager
T-Mobile
01.2023 - 08.2024
Unloader
UPS
08.2018 - 12.2018
Sales Manager
Metro by T-Mobile
02.2017 - 01.2023
Customer Service Specialist
Walmart
01.2017 - 05.2018
Store Clerk
Kroger
05.2014 - 10.2016
High School Diploma -
T.C. Howe High School
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