Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon McCorkle

Kings Mountain,NC

Summary

Skilled Material Handler with solid experience in warehouse operations, logistics and inventory control. Possess strong organizational skills, adept at handling multiple tasks. Known for demonstrating initiative in problem-solving and team collaboration. Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

12
12
years of professional experience

Work History

Material Handler/Forklift Operator

Eaton
Kings Mountain, NC
01.2024 - Current
  • Ensures orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product final distribution
  • Contributes to the orderly operation of stock and/or materials storage area.

Security Guard

Allied Universal
Kings Mountain, NC
02.2023 - 01.2024
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Answered questions from the public regarding facility rules and regulations.
  • Enforced safety regulations and monitored access control points.

Forklift Operator

Ranstand Staffing
Kings Mountain, NC
02.2021 - 02.2023
  • Riding a stand up forklift picking orders and staging the pallet once the order is complete

Supervisor/Sales

AAA Trucking
Kannapolis, NC
06.2020 - 11.2021
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Truck driver

Express Employment Professionals
Gastonia, NC
10.2018 - 04.2020
  • Deliver and unloaded trusses at the job site

Supervisor/Sales

AAA Furniture
02.2013 - 10.2018
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Created new strategies for improving customer service standards within the organization.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Education

Associate of Applied Science - Information Technology

Devry
Chicago, IL
02-2024

Skills

  • Complaint resolution
  • Data Entry
  • Product Knowledge
  • Call Management
  • Appointment Scheduling
  • Data Collection
  • Inbound and Outbound Calling
  • Paperwork Processing
  • Customer Service
  • Computer Proficiency
  • Typing proficiency
  • Product Sales
  • Critical Thinking
  • Problem-solving abilities
  • Technical Support

Timeline

Material Handler/Forklift Operator

Eaton
01.2024 - Current

Security Guard

Allied Universal
02.2023 - 01.2024

Forklift Operator

Ranstand Staffing
02.2021 - 02.2023

Supervisor/Sales

AAA Trucking
06.2020 - 11.2021

Truck driver

Express Employment Professionals
10.2018 - 04.2020

Supervisor/Sales

AAA Furniture
02.2013 - 10.2018

Associate of Applied Science - Information Technology

Devry
Brandon McCorkle