Summary
Overview
Work History
Education
Skills
love to cook and clean music and sports and reading
Timeline
Generic

Tammy Towles

Plainfield,IN

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

11
11
years of professional experience

Work History

Material Handler/Forklift Operator

Taghleef Industries Group
02.2022 - 11.2022
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Unloaded materials and goods at designated locations for best project availability.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.

Inventory Specialist

Stryker And FedEx
09.2021 - 02.2022
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Forklift Operator

Walmart Ecommerce
02.2016 - 09.2021
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Unloaded materials and goods at designated locations for best project availability.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Inspected equipment for defects and performed repairs or maintenance tasks.

Customer Service Representative

Aegis Communications
04.2012 - 01.2016
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Delivered prompt service to prioritize customer needs.

Education

High School Diploma -

Terre Haute South Vigo High School
Terre Haute, IN
06.1982

Skills

  • Delivery Information Verification
  • Coordinating Work Orders
  • Freight Counts
  • Lumber transport
  • Upselling Products and Services
  • Efficient and Detail-Oriented
  • Order and Refund Processing
  • Issue and Complaint Resolution

love to cook and clean music and sports and reading

There is nothing like the smell of good food in the kitchen, listening to your favorite music playing. love to read my books and watch sports or go to a game.

Timeline

Material Handler/Forklift Operator

Taghleef Industries Group
02.2022 - 11.2022

Inventory Specialist

Stryker And FedEx
09.2021 - 02.2022

Forklift Operator

Walmart Ecommerce
02.2016 - 09.2021

Customer Service Representative

Aegis Communications
04.2012 - 01.2016

High School Diploma -

Terre Haute South Vigo High School

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Tammy Towles