Brandon McCoy
Hamburg,NY
Summary
Currently work as a Business Analyst for two and a half years. High level training of colleagues. Work closely stakeholders to ensure new system implementations are understood. Perform in depth UAT testing to ensure the new system enhancements are working as expected.
Overview
6
6
years of professional experience
Work History
Business Analyst
National Fuel
West Seneca, NY
01.2022 - Current
- Creating Jira stories and UAT test cases for business requests.
- Performing UAT testing through Zephyr Scale to ensure changes are executed properly without bugs or other issues.
- Creating daily and monthly reports for upper management in various business fields to provide important information clearly and accurately.
- Proficient in Microsoft office applications, SAP, Jira, and waterfall.
- Creating training documents on new changes within the systems for end users.
Lot Supervisor
West Herr Chevrolet of Hamburg
Hamburg, NY
01.2018 - 01.2022
- Direct and supervise employees to ensure tasks are completed in a timely manner.
- Organize, plan, and manage the work of employees in customer service.
- Responsible for the daily scheduling of lot attendants.
- Handle complaints to promote customer satisfaction and to build positive relations.
- Train and mentor new employees.
Education
Bachelors Degree of Computer Security and Information Assurance -
Hilbert College
Hamburg, NY05.2021
Skills
- Preparing in depth documentation for projects
- Preparing and executing test cases
- Mentoring and supervising colleagues
- Team lead on complex projects
- Collaborate with stakeholders to discuss system changes
- Systems expert in SAP and KloudGin
- Creating Jira cards
- UAT testing
References
- Brandon Fath, Senior Operations Supervisor of National Fuel, (716)225-8474, FathB@natfuel.com
- Robert Stawicki, District Manager of National Fuel, (716)827-2310, stawickir@natfuel.com
- Paul Hafner, Vice President of West Herr Automotive Group, (716)818-6097, phafner@westherr.com
Timeline
Business Analyst
National Fuel
01.2022 - Current
Lot Supervisor
West Herr Chevrolet of Hamburg
01.2018 - 01.2022
Bachelors Degree of Computer Security and Information Assurance -
Hilbert College