Brandon McCracken

- Provide executive-level administrative support to the President, including calendar management, meeting coordination, and travel arrangements.

- Serve as the primary point of contact between the President and internal/external stakeholders, ensuring clear communication and timely follow-ups.

- Coordinate and organize executive meetings, preparing agendas, taking minutes, and tracking action items to ensure progress and accountability.

- Manage the President's email and correspondence, prioritizing urgent matters, and responding on behalf of the President when appropriate.

- Assist in preparing presentations, reports, and other documents for client meetings, executive briefings, and internal reviews.

- Coordinate travel logistics, including booking flights, accommodations, and transportation for business trips and conferences.

- Oversee special projects and initiatives as directed by the President, ensuring timely completion and clear communication with involved teams.

- Manage expense reports, invoices, and financial documentation related to the President's activities.

- Assist in managing external partnerships and relationships with grocery clients, vendors, and key industry stakeholders.

- Ensure the President is well-prepared for all engagements, including background research, briefing materials, and follow-up tasks.

- Serve as a liaison for key grocery retail accounts and assist in business development and client relationship management.

- Provided comprehensive administrative support to the CEO, managing calendars, meetings, and travel arrangements.

- Served as the primary point of contact between the CEO and stakeholders, ensuring clear and efficient communication.

- Coordinated executive meetings, preparing agendas, taking minutes, and tracking action items to ensure all objectives were met.

Managed and prioritized the CEO's email and correspondence, drafting responses as required.

- Prepared presentations, reports, and documents for client meetings, executive briefings, and internal reviews.

- Coordinated travel logistics for business trips, ensuring timely travel and accommodation arrangements.

- Managed department functions, including sales monitoring, budgeting, and policy creation.

- Handled confidential financial and business documents with discretion and professionalism.

• Meeting Coordination: Schedule board meetings, send notifications, and prepare agendas in collaboration with the Board Chair.
• Minutes & Records: Record, distribute, and archive accurate meeting minutes. Ensure minutes are approved and retained for reference and legal compliance.
• Documentation: Maintain and organize all board-related documents, including bylaws, policies, charters, and strategic plans.
• Legal Compliance: Ensure that the board complies with legal standards, such as filing requirements, nonprofit laws, and reporting to the appropriate authorities.
• Board Correspondence: Handle and manage all communications between the board and internal and external stakeholders.
• Liaison Duties: Act as the primary point of contact between the Board of Directors and the nonprofit staff, ensuring efficient communication.
• Committee Management: Assist in the coordination and support of board committees, ensuring they meet their objectives and stay organized.
• Onboarding & Training: Help onboard new board members by providing them with orientation materials, policies, and relevant organizational information.
• Strategic Guidance: Support the board's strategic planning efforts by ensuring that discussions and decisions are recorded and tracked for future action.
• Annual Reports: Assist in the creation and distribution of the organization's annual report and other relevant documents.
• Event Coordination: Provide support for board events, fundraisers, or other organizational events relevant to the mission.
• Fundraising Support: Assist the board with tracking fundraising efforts, especially in securing grants and donor communications.
• Maintain a high level of confidentiality concerning sensitive information discussed in board meetings or related to the organization's operations.
• Ethical Governance: Uphold the ethical standards and mission of the nonprofit, ensuring that the board operates transparently and in alignment with its goals.

- Provided comprehensive administrative support to the Billing Director, including managing the calendar, scheduling meetings, and coordinating travel arrangements.

- Oversaw billing department operations, ensuring accurate and timely invoicing, payment processing, and financial reporting.

- Assisted with client proposals, contracts, and documentation related to roofing projects, billing, and collections.

- Coordinated communication between the Billing Director and internal/external teams to ensure a smooth workflow and information exchange.

- Managed the Director's email and correspondence, prioritizing key messages and responding as necessary.

- Prepared reports, presentations, and documents for client meetings, ensuring accuracy and professionalism.

- Handled confidential financial and business information with discretion.

- Worked closely with the billing department to resolve discrepancies and ensure smooth processing of accounts receivable and payable.

- Managed the Director's expenses, preparing expense reports, and reconciling accounts.

- Assisted in project management, including tracking deadlines, overseeing follow-up tasks, and ensuring projects remained on schedule and within budget.

- Developed and implemented content strategies across YouTube, Facebook, Instagram, Twitter, and Medium to align with overall brand goals.

- Managed a team of content writers, providing guidance, feedback, and ensuring deadlines were met.

- Created weekly editorial calendars and ensured the timely publication of blog posts, social media updates, and video content.

- Produced and oversaw two video projects per week for social media, ensuring high-quality production and alignment with brand messaging.

- Collaborated with writers to produce SEO-driven articles on Medium, driving traffic and engagement.

- Monitored key performance metrics (KPIs), adjusting strategies to improve reach and engagement.

- Maintained consistent brand voice and tone across all content platforms.

- Collaborated with other departments (marketing, design) to ensure cohesive content strategies.