Brandon McDaniel
Castle Rock,CO
Summary
Top-notch Contract Administrator with extensive experience in contract management and negotiations. Strong problem-solving and critical-thinking skills with good understanding of legal concepts and contract law. Collaborative and dedicated to delivering outstanding customer service.
Overview
5
5
years of professional experience
Work History
Contracting Specialist
PROVE Partners
02.2023 - Current
- Maintained relationships with Providers.
- Started new relationships with providers.
- acquired contracts for emergency patients.
- Resolve issues with providers.
- Negotiate to get great rates on contracts.
Relationship Banker
Community Banks Of Colorado
01.2022 - 12.2022
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Implemented strategies to increase customer retention, enabling investment growth.
Provider Relations Manager
Well States Healthcare
01.2021 - 11.2021
- Researched and resolved disputes, billing discrepancies and claims efficiently to maintain customer satisfaction, boosting satisfaction ratings.
- Managed provider relations mailbox by triaging inquiries, facilitating resolution of incoming requests and forwarding requests to appropriate parties.
- Answered provider inquiries via email, telephone and written correspondence.
- Fostered strong, positive relationships with key providers by coordinating, facilitating and leading partnership meetings and identifying on-site enrollment opportunities.
- Negotiated Contracts to ass providers to our network
- Initiated physician and hospital orientations to support ongoing education of health care provider community.
- Enhanced provider relations by conducting regular visits and maintaining open communication channels with healthcare providers.
Personal Banker
Advantage Bank
03.2020 - 12.2020
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Followed up with customers to gather feedback and provide additional assistance.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Banker
US Bank
04.2019 - 03.2020
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Opened, closed, and updated accounts for customers.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
Education
Bachelor of Science - Business Management
CSU Global Campus
Colorado06.2024
Skills
- Negotiation Tactics
- Auditing Procedures
- Problem Solving
- Legal Documentation
- Conflict Resolution
- Time Management
- Risk Assessment
- Team Collaboration
- Contract Administration
- Market Research
- Attention to Detail
- Negotiation
Timeline
Contracting Specialist
PROVE Partners
02.2023 - Current
Relationship Banker
Community Banks Of Colorado
01.2022 - 12.2022
Provider Relations Manager
Well States Healthcare
01.2021 - 11.2021
Personal Banker
Advantage Bank
03.2020 - 12.2020
Banker
US Bank
04.2019 - 03.2020
Bachelor of Science - Business Management
CSU Global Campus
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