Provided pre-hospital care by assessing a patient's condition and administering basic life support, including CPR, controlling bleeding, and managing shock.
Stabilized patients at the scene and transported them to hospitals or other care facilities.
Operated emergency vehicles to the scene, and to the hospital.
Communicated with other medical personnel, such as hospital staff, to get instructions and arrange for patient reception.
Communicated effectively with patients, families, and other medical professionals.
Documented and recorded details of the patient's condition and the care provided.
Made rapid, analytical decisions in high-stress situations.
Maintained calmness and composure during emergencies and under pressure.
Possessed the strength and stamina to lift, carry, and move patients, including those over 100 lbs.
Shift Supervisor
Starbucks
Chino, CA
03.2023 - 02.2025
Supervised store operations during shifts.
Ensured adherence to company standards, and set a positive example for the team.
Trained and coached new and current partners on policies and procedures.
Maintained a clean, safe, and welcoming environment.
Provided quality customer service by offering beverages, food products, and connecting with customers.
Stayed updated on promotions, events, launches, and policy changes to inform the team and customers.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
Barista
Starbucks
Chino, CA
03.2019 - 03.2023
Provided exceptional customer service by connecting with guests, addressing any questions or concerns, and ensuring efficient, accurate service.
Maintained a safe and clean environment by following company policies and procedures.
Demonstrated knowledge of menus and promotions to assist guests with their selections.
Prepared and served beverages in a timely manner.
Collaborated with team members to ensure smooth operations during busy periods.