Customer-focused professional with successful 7-year career in the warehousing industry. Dynamic successful applying lean methodology and 5S in busy business environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Continuous Improvement
NGROUP
Fort Mill, South Carolina
03.2021 - Current
Displayed advanced interpersonal skills and communicated with credibility across business and management levels.
Contributed insights through analytics and drove continuous improvement implementation efforts.
Demonstrated deep and practical understanding of lean manufacturing principles.
Acted as driving force behind critical strategic, operational and organizational initiatives and business transformations.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Trained and developed personnel to improve safety, employee relations and resolve production issues.
Used 5S strategies to promote exceptional customer service and create positive environment for employees and clients.
Communicated best practices among on-site and external personnel to align efforts and goals.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Implemented Lean methodology improvement initiatives within warehousing departments.
Created a company Lean and 5S course to train and mentor production supervisors.
Continuous Improvement Manager
NGROUP
Fort Mill, SC
10.2016 - 03.2021
Teamed with disciplinary leaders on determining annual operational targets and outlining needed quality improvements.
Managed development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
Changed existing processes and implemented new processes to improve efficiency by 53%.
Implemented lean methods to reduce waste by 65%.
Quality Control Specialist
NGROUP
Fort Mill, South Carolina
09.2015 - 10.2016
Inspected finished goods to verify conformance with customer specifications and company quality standards.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Created and maintained several databases to track statistical data.
Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Suggested improvements to designs and documentation to improve product reliability.
Collected and analyzed data and initiated improvements to increase security and performance.
Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Promoted adherence to quality standards by educating personnel on quality control.
Direct Support Professional Site Manager
Resources For Human Development, RHD
Henders, Tennessee
02.2009 - 11.2015
Monitored progress and documented patient health status changes to keep care team updated.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Administered medication as directed by physician.
Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
Supervised daily activities and provided assistance to staff.
Assisted disabled clients to support independence and well-being.
Minimized injuries to staff or patients through support or restraint to control patient movements.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Education
High School Diploma -
Earlville Community Unit School District 9
Earlville, IL
Bachelor of Science - Software Development
Western Governors University
Salt Lake City, UT
01.2024
Skills
Microsoft Excel
Microsoft PowerPoint
SmartDraw diagramming
Timer Pro software
Managing Operations and Efficiency
Maintaining Clean Work Areas
Lean Six Sigma
Lean Principles
Lean Planning
Expense Reduction
Employee Coaching and Motivation
Operational Efficiency
Certification
Six Sigma Black Belt Certificate of Achievement, Aveta Business Institute - Credential ID 7243032620522.
Warehousing and Distribution Certification, Georgia Institute of Technology.
Six Sigma Master Black Belt Certificate of Achievement, Aveta Business Institute - Credential ID 10472152
Lead Occupational Therapist and AT Consultant at Sumner County Board of EducationLead Occupational Therapist and AT Consultant at Sumner County Board of Education