Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brandon McPherson

Coleman

Summary

Adept Lead Technician with a proven track record at TAKKION, enhancing productivity by over 30% through expert troubleshooting and mechanical aptitude. Skilled in fostering team excellence and safety compliance, I excel in high-pressure environments, ensuring top-tier service and efficiency. My strong diagnostic testing ability and effective communication skills drive continuous improvement and client satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Technician

TAKKION
11.2019 - 01.2025
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Monitored and enforced safety measures to mitigate hazards.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Adhered to established policies and standards to safely complete projects.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.

Technician

Invisible Fence Inc.
12.2018 - 08.2019
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Team Leader

US Army
11.2014 - 11.2018
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Pharmacy Technician

Tyson Pharmacy
01.2012 - 10.2014
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Education

High School Diploma -

Coleman High School
Coleman, TX
05.2014

Skills

  • Testing and repair
  • Diagnostic testing
  • Safety compliance
  • System maintenance
  • Blueprint reading
  • Schematics interpretation
  • Mechanical troubleshooting
  • Mechanical aptitude
  • Electrical systems
  • Schematic interpretation
  • Codes compliance
  • Report preparation
  • System imaging
  • Attention to detail
  • Documentation and reporting
  • Troubleshooting
  • Works Well Under Pressure
  • OSHA compliance
  • Equipment maintenance
  • Multitasking and organization
  • Power Tools and Equipment
  • Mechanical Knowledge
  • Written/Verbal communication
  • Heavy lifting
  • Deadline oriented
  • Electrical repair
  • Equipment Repair
  • Schematic reading
  • Safety Equipment

Certification

Forklift certification

OSHA 10hr

CPR certification

Timeline

Lead Technician

TAKKION
11.2019 - 01.2025

Technician

Invisible Fence Inc.
12.2018 - 08.2019

Team Leader

US Army
11.2014 - 11.2018

Pharmacy Technician

Tyson Pharmacy
01.2012 - 10.2014

High School Diploma -

Coleman High School

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Brandon McPherson