Brandon Mechler
Webster,NY
Summary
Dynamic and results-oriented professional with extensive experience in customer service and team collaboration, notably at Kohl's. Excelled in enhancing customer satisfaction and resolving complex issues, leveraging exceptional communication skills and high computer proficiency. Demonstrated ability to manage high-volume transactions and streamline operational efficiency.
Overview
5
5
years of professional experience
Work History
Service Associate
Kohl's
06.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Unloaded, loaded, and stocked merchandise.
- Managed large volume of returns, both through Amazon and Kohl's, and properly processing them and preparing them for either shipment or restocking
Team Member
Corelife Eatery
01.2020 - 04.2020
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Performed janitorial duties such as mopping, sweeping, and cleaning of tables
Education
High School Diploma -
Webster Thomas High School
Webster NY06.2018
Geology
Monroe Community College
Rochester, NYSkills
- Typing speed 130 WPM
- Loading and unloading
- Shipping and receiving
- Workplace Safety
- Stock replenishment
- Point-of-sales systems
- Customer service excellence
- Microsoft Office Suite
- High computer proficiency
Timeline
Service Associate
Kohl's
06.2023 - Current
Team Member
Corelife Eatery
01.2020 - 04.2020
High School Diploma -
Webster Thomas High School
Geology
Monroe Community College
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