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Seeking a challenging opportunity in an environment where I can contribute meaningfully, striving for professional excellence while fostering a difference.

Motivated and technically skilled cybersecurity student in the final semester of a bachelor’s program, with hands‑on experience in Linux administration, virtual machines, hardware installation, and troubleshooting. Strong foundation in networking concepts through CCNA and Network+ certifications. Known for reliability, attention to detail, and the ability to follow safety procedures in fast‑paced technical environments. Brings customer service experience that strengthens communication, teamwork, and problem‑solving — all essential for supporting AWS data center operations.

I have a strong background in IT, with extensive experience in virtual machines (VMs) and the setup and management of security labs for testing and analysis. My deep understanding of networking protocols, such as TCP/IP, DNS, HTTP/S, and SMTP, equips me to monitor network traffic effectively and identify potential security issues. I'm proficient in configuring various virtualization platforms, with hands-on experience in tools like Wireshark for network analysis, Metasploit for penetration testing, and Aircrack-ng for wireless security. My skill set includes using SSH for secure remote access and a strong command of both terminal and command prompt operations.
Beyond technical expertise, I bring a wealth of experience in IT service management, network design, cybersecurity, and cloud computing. My practical experience spans operations and leadership, particularly within Microsoft Windows and other operating systems. This diverse skill set enables me to design and implement robust security monitoring and incident response strategies, ensuring comprehensive protection of organizational assets while effectively supporting end-users.
In addition to my technical abilities, I am adept at consulting with clients to determine their IT needs and designing solutions that meet those needs. I provide sales support by scoping and defining solutions, and I manage client relationships with empathy and efficiency. My project management skills allow me to manage and execute IT tasks while continuously learning new technologies and contributing to team efforts. My goal is to leverage this expertise to support and drive the success of clients at InterWorks, ensuring their IT processes are smooth, efficient, and secure.

Dedicated and reliable information technology professional with over two years of experience seeking position of Cyber Security Specialist to leverage my expertise in optimizing and enhancing company system architecture while safeguarding sensitive information security, integrity, and confidentiality.

Bailey Richardson

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Customer Service Associate

Shift Lead Manager

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Bachelor of Science - Business Administration: Management

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Customer Service Associate

Shift Lead Manager

Bachelor of Science - Business Administration: Management

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