Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRANDON S

Shawnee

Summary

Dependable worker with experience in fast-paced environments and adapting to changing daily needs. Skilled in serving customers effectively with attention to detail and a hardworking approach. Proactively seeks opportunities to enhance processes and boost customer satisfaction.

Overview

26
26
years of professional experience
1
1
Certification

Work History

IT Specialist

Tinker AFB
03.2023 - Current
  • Configured hardware, devices, and software for VTC systems.
  • Used ticketing systems to manage and process support actions and requests.
  • TCO duties to include entering CIPS requests and gathering the required documentation for processing.
  • Access Control Systems - Installing hardware in comm closets, installing field devices to include readers, strikes, REX and door contacts.
  • Pull and terminate CAT6 cable in comm closet and field
  • PWICS - Manage mobile device inventory and assist users with new setup.

Nurse Call Technician

Audio Acoustics
09.2020 - 03.2023
  • Install Cat 6 for Rauland Nurse Call Systems.
  • Terminate Cabling, Install all devices such as Corridor Lights, Bed Stations, Pull Cords, Pillow Speakers.
  • Install Cabinet and Head End Equipment.
  • Upload programming and make configuration changes as needed.
  • Turn on and certify new systems and troubleshoot existing systems.
  • Maintained good working relationship with co-workers and management.
  • Completed assigned tasks no supervision.
  • Followed established guidelines and procedures.

Telecom/Infrastructure Manager

Citizen Potawatomi Nation
05.2004 - 08.2020
  • Programmed and Managed over 1100 Voip phones, Call flows and vmail while upgrading from 11 stand alone Vertical PBX's to the Mitel Mivb system
  • Installed and Managed multiple Secureguard servers with over 600 IP Cameras
  • Installed and Managed Ubiquiti PTP's and PTMP's with an infrastructure of over 70 devices
  • Installed and Managed Unifi and MSM760 Wireless Controllers
  • Programmed and Managed Lenel Access Control system
  • Programmed and Managed over 100 Aruba 2540 48GPOEP Switches
  • Installed and Terminated all the fiber infrastructure for CPN including the Grand Casino
  • Collaborated well with team members to carry out daily assignments and achieve team targets.
  • Taught junior employees how to perform tasks such as building data closets and fiber installs
  • Reviewed the incoming orders and assigned work to the techs to maintain a demanding schedule.
  • Reviewed activities regularly to identify opportunities for improvement.
  • Developed and communicated standard operating procedures for team
  • Determined team targets and implemented plans to achieve goals at individual and group level.
  • Managed communications between team members, customers and vendors to keep operations efficient and successful.
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
  • Supported operations by completing assignments with strong focus on quality and performance.
  • Satisfied customers by delivering speedy and expert service for all communication needs.
  • Met targets consistently by working hard and with strong attention to detail.
  • Kept inventory levels optimized and supplies organized for forecasted demands.

Sr Cable Tech

Infosys
01.2000 - 05.2004
  • Build data closets
  • Pull, drop and terminate Cat 6 data cabling in data closet and in field.
  • Terminate Fiber optic cable.
  • Test Cat6 and Fiber Optice cable.
  • Pull and Terminate 25/50/100 pair cable on 66 blocks and 110 panels
  • Installed, connected and tested the communication equipment for new customers.
  • Skillfully operated hand tools and construction equipment such as trenchers to complete installations.
  • Inspected and tested transmission lines to measure signal strength and trace problems.
  • Satisfied customers every day with fast, friendly, and knowledgeable support.
  • Taught junior employees how to perform tasks such as fiber and data installations.
  • Met targets consistently by working hard and with strong attention to detail.
  • Carried out high-quality work with little oversight.

Education

High School Diploma -

Macomb High School
Macomb, OK
05-1990

Skills

  • Telecommunications equipment installation
  • Perform fiber testing using OTDR
  • Fiber termination
  • Configuration of L2 switches
  • Mitel Mivb and Micolab programming
  • Administer surveillance server management
  • Programming IP surveillance systems
  • VTC systems installation and management
  • PTP/PTMP setup and programming
  • Oklahoma State low voltage certification
  • Effective problem resolution
  • Skilled in prioritizing concurrent responsibilities
  • Detail-oriented
  • Effective verbal communication
  • Establish objectives
  • System monitoring

Certification

  • Mitel MIVB/MyCollab certified
  • Corning TS Lan 500 Certified



Timeline

IT Specialist

Tinker AFB
03.2023 - Current

Nurse Call Technician

Audio Acoustics
09.2020 - 03.2023

Telecom/Infrastructure Manager

Citizen Potawatomi Nation
05.2004 - 08.2020

Sr Cable Tech

Infosys
01.2000 - 05.2004

High School Diploma -

Macomb High School

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