Brandon Meyer
Osceola,Indiana
Summary
Dynamic Store Manager with a proven track record at National Coatings & Supplies, excelling in customer service and inventory management. Enhanced customer satisfaction through effective team leadership and training, while implementing cost-saving strategies that boosted profitability. Skilled in problem-solving and operations management, fostering a collaborative environment for continuous improvement.
Overview
10
10
years of professional experience
Work History
Store Manager
National Coatings & Supplies
Mishawaka, IN
04.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Warehouse Delivery Driver
National Coatings & Supplies
Mishawaka, IN
02.2015 - 04.2022
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Collaborated with colleagues to improve overall warehouse efficiency by sharing best practices and implementing new strategies.
- Assisted in training new hires on proper procedures for loading/unloading trucks as well as navigating routes efficiently.
- Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
- Upheld company reputation with punctual deliveries while maintaining compliance with local traffic laws and regulations.
- Supported warehouse management in inventory control by reporting any discrepancies noticed during the delivery process and ensuring accurate documentation of items received or returned.
Education
GED -
Snider High School
Fort Wayne, INSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership
- Inventory management
- Inventory control
- Operations management
Accomplishments
Manager of the Year and Most Improved Manager my first year
Building a strong relationship with customers in the automotive and manufacturing field
Timeline
Store Manager
National Coatings & Supplies
04.2022 - Current
Warehouse Delivery Driver
National Coatings & Supplies
02.2015 - 04.2022
GED -
Snider High School