Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Brandon Michalak

Westerville,OH

Summary

Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Approachable Daycare Provider successful at making children and parents feel at ease. Strengths include conflict resolution and special needs childcare services.

Overview

7
7
years of professional experience

Work History

Operations Manager

UPS
Columbus , OH
07.2020 - Current
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Increased profit by streamlining operations.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Training Supervisor

UPS
Columbus , OH
03.2019 - 07.2020
  • Assessed new employee skills and strengths to provide customized training
  • Collaborated with company leaders and department managers to determine training needs
  • Defined and articulated learning outcomes, including measurements, performance metrics and changes to improve student learning
  • Assessed skill gaps for employees in [Type] department and developed training courses to meet identified needs
  • Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations
  • Updated employees with latest policies, procedures and compliance standards

Truck Unloader

UPS
Columbus, OH
11.2018 - 03.2019
  • Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
  • Promoted workplace safety by reporting or mitigating hazards in timely manner.
  • Sorted and properly arranged items.
  • Unloaded packages with care and placed in proper staging area.
  • Assisted other team members in navigating large loads.
  • Maintained organized work area by storing equipment safely and properly.

Site Teacher

Champions Before And After School Care
Cincinnati, OH
08.2015 - 07.2018
  • Aligned teaching techniques and devised personalized support strategies to help students with differing ability levels and grasp of materials.
  • Provided one-on-one attention to students, while maintaining overall focus on entire group.
  • Developed lessons and activities to promote children’s physical and emotional development.
  • Managed safety and security of all children under care.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Collected, analyzed and tracked data on student progress.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Education

High School Diploma -

Bishop Hartley High School
1285 Zettler Road, Columbus, OH 43227
2011

University of Cincinnati
Cincinnati, OH

Skills

  • Group leadership
  • Activity planning
  • Strong communication skills
  • Commitment to quality and service
  • Time management
  • Strong problem solver

Timeline

Operations Manager

UPS
07.2020 - Current

Training Supervisor

UPS
03.2019 - 07.2020

Truck Unloader

UPS
11.2018 - 03.2019

Site Teacher

Champions Before And After School Care
08.2015 - 07.2018

High School Diploma -

Bishop Hartley High School

University of Cincinnati
Brandon Michalak