Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Miller

Cary,NC

Summary

Driven by a results-focused approach. Highly skilled employee who enhanced kitchen efficiency and reduced waste, showcasing strengths in inventory control and staff training. Using leadership skills to significantly improve team productivity and customer satisfaction, blending hard skills like food safety with soft skills in problem-solving and staff supervision.

Overview

3
3
years of professional experience

Work History

Kitchen Manager

Sheetz
10.2023 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained approximately 20 new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.

Supervisor

Sheetz
04.2022 - 10.2023
  • Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintained harmonious working environment conducive to productivity.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Team Member

Sheetz
09.2021 - 04.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

High School Diploma -

Panther Creek High School
Cary, NC
05.2016

Skills

  • Multitasking and Organization
  • Customer Service
  • Food Safety
  • Inventory Management
  • Staff Supervision
  • Food Preparation
  • Staff Training and Development
  • Kitchen Management
  • Attention to Detail
  • Waste Reduction
  • Problem-Solving
  • Inventory Control

Timeline

Kitchen Manager

Sheetz
10.2023 - Current

Supervisor

Sheetz
04.2022 - 10.2023

Team Member

Sheetz
09.2021 - 04.2022

High School Diploma -

Panther Creek High School

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Brandon Miller