Brandon Montgomery
Oviedo
Summary
Dynamic and visionary CEO/Founder with extensive experience in driving business growth and customer success across multiple sectors, including automotive and technology. Proven ability to develop innovative strategies, foster client relationships, and enhance service delivery. Seeking to leverage expertise in a Customer Success Manager position.
Overview
20
20
years of professional experience
Work History
CEO/Founder
B.MONT Enterprises
08.2013 - Current
- Spearheaded strategic growth, achieving a 200% increase in annual revenue over three years.
- Developed and maintained key client relationships, enhancing customer satisfaction and retention by 150%.
- Led fundraising efforts securing significant venture capital, enabling operational scaling.
Car Transporter Supervisor
Manheim
11.2021 - 02.2023
- Supervised logistics and transportation, ensuring timely vehicle movement while maintaining safety standards.
- Coordinated with teams to optimize transport routes and enhance operational efficiency.
Security Officer
Allied Universal
04.2017 - 09.2019
- Implemented security protocols to ensure safety and collaborated with law enforcement for emergency response planning.
Customer Service Agent/Sales
AT&T
08.2016 - 04.2017
- Improved customer satisfaction ratings by 20% through exceptional service.
- Achieved a 10% increase in sales revenue through effective upselling techniques.
Help Desk Agent
Valencia College
04.2012 - 08.2014
- Provided technical support and resolved issues efficiently, maintaining high customer satisfaction.
Security Officer/Supervisor
Securitas Security
04.2010 - 08.2011
- Led a team of officers, ensuring adherence to protocols and reducing breaches by 50%.
Company Administrator/Financial Advisor
United States Marine Corps
05.2005 - 04.2007
- Managed administrative tasks ensuring operational efficiency within the unit.
Education
Bachelor of Science - Business Administration
Valencia College
Orlando, FL05-2026
Technical Certificate - Business Specialist
Valencia College
01.2024
Certification - Mass Communication
Full Sail University
01.2017
Skills
- Leadership
- Strategic Planning
- Customer Success Management
- Relationship Building
- Data-Driven Decision Making
- Team Leadership
Hobbies and Interests
Exploring distant lands, reading, photography, music, various sports, and sports cars.
Timeline
Car Transporter Supervisor
Manheim
11.2021 - 02.2023
Security Officer
Allied Universal
04.2017 - 09.2019
Customer Service Agent/Sales
AT&T
08.2016 - 04.2017
CEO/Founder
B.MONT Enterprises
08.2013 - Current
Help Desk Agent
Valencia College
04.2012 - 08.2014
Security Officer/Supervisor
Securitas Security
04.2010 - 08.2011
Company Administrator/Financial Advisor
United States Marine Corps
05.2005 - 04.2007
Technical Certificate - Business Specialist
Valencia College
Certification - Mass Communication
Full Sail University
Bachelor of Science - Business Administration
Valencia College
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